At a Glance
- Tasks: Be the friendly face for patients, ensuring a smooth and welcoming experience.
- Company: Join a leading provider of therapy services with a focus on teamwork and integrity.
- Benefits: Earn $17-$21 per hour plus bonuses and comprehensive health insurance.
- Other info: Enjoy paid time off, employee discounts, and a 401k with employer match.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: High school diploma and customer service experience, preferably in healthcare.
The predicted salary is between 35000 - 44000 £ per year.
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $17-$21 per hour, based on experience and qualifications
Responsibilities:
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such as data entry and maintaining patient records.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient in computer skills and ability to learn new software systems.
Benefits:
- Monthly performance bonus
- Medical, dental, vision insurance
- STD/LTD
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
Patient Care Coordinator in Great Yarmouth employer: Professional Physical Therapy
Professional PT is an exceptional employer that prioritises the well-being of both its patients and employees. With a strong commitment to teamwork, respect, and integrity, we foster a positive work culture where your contributions are valued and recognised. Located in the Northeast, we offer competitive compensation, comprehensive benefits including medical and dental insurance, and ample opportunities for professional growth, making it a rewarding place to advance your career in healthcare.
Contact Details:
Professional Physical Therapy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Care Coordinator in Great Yarmouth
✨Tip Number 1
First things first, make sure you know the company inside out. Research Professional PT and understand their values, mission, and the services they offer. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get the chance to chat with someone from the company, whether it's during an interview or a networking event, don’t hold back! Ask questions about their patient care philosophy and share your passion for helping others. This will demonstrate that you’re not just looking for any job, but that you want to contribute to their specific mission.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock interviews with friends or family. Focus on common questions for a Patient Care Coordinator role, like how you handle difficult patients or manage multiple tasks. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at Professional PT. Good luck!
We think you need these skills to ace Patient Care Coordinator in Great Yarmouth
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let us see your passion for helping others shine through. Share any relevant experiences that highlight your dedication to providing exceptional customer service and creating a welcoming environment for patients.
Be Detail-Oriented:As a Patient Care Coordinator, attention to detail is key. Make sure your application is free from typos and errors. Double-check your information and ensure everything is accurate, just like you would for our patients' records!
Highlight Relevant Experience:If you've got experience in customer service or administrative roles, especially in healthcare, make it front and centre in your application. We want to know how your background aligns with the responsibilities of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Professional Physical Therapy
✨Know the Company Inside Out
Before your interview, take some time to research Professional PT. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Care Coordinator, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight your ability to handle inquiries and resolve issues, as this will demonstrate your fit for the role.
✨Practice Common Interview Questions
Anticipate questions related to multitasking, prioritising tasks, and working in a fast-paced environment. Practise your responses to these questions, focusing on specific examples that showcase your organisational skills and attention to detail.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.
