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- Tasks: Be the friendly face for patients, ensuring a smooth and welcoming experience.
- Company: Join a leading provider of therapy services in the Northeast with a caring culture.
- Benefits: Earn $17-$21 per hour plus bonuses, insurance, and paid time off.
- Why this job: Make a real difference in patients' lives while developing your skills in healthcare.
- Qualifications: Customer service experience and strong communication skills are a must.
- Other info: Enjoy a supportive team environment with opportunities for growth.
The predicted salary is between 13 - 16 £ per hour.
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $17-$21 per hour, based on experience
Responsibilities:
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such as data entry and maintaining patient records.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient in software systems and ability to learn new software systems.
Benefits:
- Monthly performance bonus
- Medical, dental, vision insurance
- STD/LTD
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
Patient Care Coordinator in Braintree employer: Professional Physical Therapy
Contact Detail:
Professional Physical Therapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Coordinator in Braintree
✨Tip Number 1
Make sure to research Professional PT and understand their values. When you know what they stand for, you can tailor your conversations to show how you align with their commitment to high-quality care and teamwork.
✨Tip Number 2
Practice your communication skills! As a Patient Care Coordinator, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable answering questions and providing information clearly and confidently.
✨Tip Number 3
When you get the chance to interview, don’t just talk about your experience—share specific examples of how you've provided exceptional customer service in the past. This will help you stand out as someone who truly cares about patient experiences.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and genuinely interested in joining our team at Professional PT.
We think you need these skills to ace Patient Care Coordinator in Braintree
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about providing exceptional patient care and creating a welcoming environment.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in customer service or administrative roles, especially in healthcare. We love seeing how your skills align with what we value at Professional PT.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, just like we do with our patients!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Professional Physical Therapy
✨Know the Company Inside Out
Before your interview, take some time to research Professional PT. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Care Coordinator, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight your ability to handle inquiries and resolve issues, as this will demonstrate your fit for the role.
✨Practice Common Interview Questions
Anticipate questions related to multitasking, prioritising tasks, and working in a fast-paced environment. Practise your responses to these questions, focusing on specific situations where you've successfully managed similar challenges. This will help you feel more confident during the interview.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, patient care philosophy, or opportunities for professional development. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
