At a Glance
- Tasks: Maintain and repair heating systems in domestic properties, ensuring efficiency and safety.
- Company: Join a leading company dedicated to affordable heating solutions in social housing.
- Benefits: Competitive salary, flexible working hours, company vehicle, and professional development support.
- Other info: Enjoy enhanced maternity/paternity packages, wellbeing support, and opportunities for career progression.
- Why this job: Make a real difference in people's lives by ensuring their homes are warm and safe.
- Qualifications: Gas qualifications (CCN1, CENWAT, HTR1, CKR1) and a friendly, professional attitude required.
The predicted salary is between 42000 - 48160 £ per year.
Our client, one of the largest in the industry, is seeking an experienced gas engineer to join our busy team to carry out service and repairs on domestic heating and hot water systems. Our client is a trusted partner to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions.
Overview of Role
The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating and hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Key Responsibilities
- Carry out service and maintenance works on a variety of domestic properties across the region.
- Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
- Communicate updates and progress of work, completing the required paperwork electronically and manually.
- Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work.
- To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Key Attributes & Requirements
- Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1.
- Out of Hours evening and weekend cover on a rota basis is required as part of this role.
- A friendly and professional attitude to build strong relationships with clients & tenants.
- Completion of all appropriate criminal and reference checks before starting work with us.
Working Hours
We are committed to providing a flexible work pattern and enhanced pay rates:
- 5 days per week (Mon - Fri) 8am to 5pm – 40 hrs.
- 4 days per week (working days to be agreed 8am to 7pm – 40 hrs with a shift enhancement of up to £4160 per annum.
- 5 days per week (Mon - Fri) 8am to 5.30pm – 42.5 hrs with a shift enhancement of up to £2749 per annum.
- 1 hour for lunch daily; call out rota for evenings & weekend work.
What We Offer
- Company vehicle and fuel card
- Uniform & mobile device
- Support provided for professional qualifications
- Employee wellbeing programme, occupational health support, telephone support – counselling for staff
- Service level awarded annual leave
- Enhanced maternity & paternity packages
- Dental/Healthcare cash plan
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Gender & Equality Working Group
- A platform for development, career progression
- Employee Voice programme
- Social activities for all of the teams
Location: Norwich
Yearly Salary: £42,000 - £48,160
Employment Type: Full-time
Heating Engineer in Norwich employer: Professional Personnel Management Ltd
Join a leading employer in the heating industry, where your skills as a Heating Engineer will be valued and nurtured. With a strong commitment to employee wellbeing, professional development, and a supportive work culture, you will enjoy flexible working patterns, enhanced pay rates, and a range of benefits including a company vehicle, health support, and opportunities for career progression. Located in Norwich, this role offers a chance to make a meaningful impact in the community while enjoying a rewarding work-life balance.
Contact Details:
Professional Personnel Management Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Heating Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your contacts in the heating and gas industry. Attend local events or join online forums where you can meet potential employers or colleagues. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got any certifications or special training, make sure to highlight them during interviews. Bring along any relevant documents or even photos of your past work to demonstrate your expertise as a Heating Engineer.
✨Tip Number 3
Prepare for the interview by researching the company. Understand their values and what they offer. This way, you can tailor your answers to show how you fit into their team and can contribute to their mission of providing excellent heating solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Heating Engineer role!
We think you need these skills to ace Heating Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your gas qualifications and relevant experience. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise in heating systems!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share your passion for customer care and how you ensure safety and compliance in your work.
Show Off Your Communication Skills:Since you'll be dealing with clients and tenants, it's important to demonstrate your communication skills. In your application, mention any experiences where you've successfully communicated updates or resolved issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Professional Personnel Management Ltd
✨Know Your Stuff
Make sure you brush up on your gas qualifications and relevant regulations. Be ready to discuss your experience with heating systems, as well as any specific challenges you've faced and how you overcame them.
✨Show Off Your Customer Care Skills
Since this role involves a lot of interaction with clients and tenants, think of examples where you've provided excellent customer service. Highlight your friendly and professional attitude, and be prepared to explain how you handle difficult situations.
✨Be Prepared for Practical Questions
Expect some technical questions or scenarios related to heating systems. Practise explaining your thought process when diagnosing issues or performing repairs, as this will show your problem-solving skills and expertise.
✨Understand the Company Culture
Research the company’s values and mission, especially their commitment to social housing and energy efficiency. This will help you align your answers with what they’re looking for and demonstrate that you’re a good fit for their team.
