Warehouse Operations Manager in Renfrew

We are seeking a highly driven and experienced Warehouse Operations Manager to lead a fast-paced, high-volume warehouse operation supporting over 30 production lines and the global distribution of our products. This role is responsible for ensuring inventory accuracy, maintaining efficient material flow, developing high-performing teams, and driving continuous improvement within a demanding manufacturing environment.

Key Responsibilities

• Warehouse Operations Management
  • Oversee daily warehouse activities including goods-in, storage, picking, packing, and dispatch.
  • Ensure uninterrupted supply of raw materials and packaging to support continuous production across multiple lines.
  • Manage outbound logistics to achieve on-time customer deliveries.
  • Optimise warehouse layout, storage capacity, and operational workflows.
  • Maintain high standards of housekeeping, organisation, and stock accessibility.
• Inventory Control & Stock Accuracy
  • Maintain accurate inventory records for raw materials, components, and finished goods.
  • Implement and manage cycle-counting and stock audit processes.
  • Investigate and resolve stock discrepancies and root causes.
  • Ensure full product traceability, including batch and lot control, shelf-life management, and regulatory compliance.
  • Collaborate closely with Production and Planning teams to ensure material availability.
• Leadership & People Management
  • Lead, coach, and develop a team of 40+ warehouse personnel, including supervisors and team leaders.
  • Establish clear objectives, performance expectations, and accountability.
  • Conduct regular one-to-one meetings, performance reviews, and development planning.
  • Foster a high-performing, engaged, and accountable team culture.
  • Support recruitment, onboarding, talent development, and succession planning.
• Continuous Improvement
  • Promote a culture of continuous improvement across warehouse operations.
  • Identify and implement initiatives to improve efficiency, productivity, and cost performance.
  • Apply Lean Manufacturing and Six Sigma principles to eliminate waste and standardise processes.
  • Monitor and report operational KPIs to drive performance improvements.
  • Lead cross-functional improvement projects across the warehouse and wider supply chain.
• Health, Safety & Compliance
  • Ensure full compliance with health and safety regulations and company policies.
  • Promote and maintain a zero-harm safety culture.
  • Conduct risk assessments and implement safe systems of work.
  • Ensure adherence to manufacturing and regulatory requirements.
  • Maintain audit readiness for internal and external inspections.
• Systems & Process Management
  • Manage and optimise Warehouse Management Systems (WMS) and ERP platforms.
  • Ensure accuracy of operational data and reporting.
  • Develop and maintain standard operating procedures (SOPs).
  • Utilise data analysis and reporting to support operational decision-making.
• Cross-Functional Collaboration
  • Work closely with Production, Planning, Procurement, Quality, and Logistics teams.
  • Align warehouse operations with production schedules and customer demand.
  • Support new product introductions and production scale-up activities.
  • Provide regular updates and performance reports to senior leadership.
• Performance & KPI Management
  • Own and monitor key warehouse performance indicators including inventory accuracy, OTIF delivery performance, productivity, stock loss and labour efficiency.
  • Deliver against departmental budgets and cost targets.
  • Provide regular performance reports and actionable insights.

Skills & Experience

• Proven experience in a Warehouse Manager or Operations Manager role within manufacturing.
• Strong background in inventory control and stock accuracy management.
• Experience leading teams of 30–50+ employees.
• Experience in fast-paced, high-volume, multi-SKU operations.
• Knowledge of Lean and Six Sigma methodologies.
• Experience using WMS and ERP systems.
• Excellent organisational, analytical, and communication skills.

Personal Attributes

• Results-driven and hands-on leader.
• Highly organised with strong attention to detail.
• Confident decision-maker in fast-paced environments.
• Proactive with a continuous improvement mindset.
• Resilient and adaptable under pressure.

What Success Looks Like

• Near 100% inventory accuracy.
• No production line stoppages due to material shortages.
• Consistently achieving on-time global shipments.
• A highly engaged and high-performing warehouse team.
• Measurable improvements in productivity and efficiency.
• A safe, compliant and efficient warehouse operation.