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- Tasks: Engage with customers, provide technical support, and promote ChamSys lighting products.
- Company: CHAUVET Lighting is a leader in the entertainment lighting industry, known for innovation and quality.
- Benefits: Enjoy a competitive salary, performance incentives, and opportunities for professional growth.
- Why this job: Join a dynamic team, showcase cutting-edge products, and make a real impact in the industry.
- Qualifications: Technical expertise in lighting control systems; friendly, customer-focused attitude; strong communication skills.
- Other info: Frequent travel across the UK and occasional EU trips for events and promotions.
The predicted salary is between 36000 - 60000 £ per year.
Company Overview:
CHAUVET Lighting is a leading name in the entertainment lighting industry, and we’re looking for a Technical Sales Specialist to join our team representing our control brand ChamSys. If you have technical expertise in lighting control systems and a friendly, customer-focused attitude, we want to hear from you. This is an excellent opportunity to work with a dynamic team and engage with customers, promoting the technical virtues, software USPs and system advantages of our ChamSys products.
Job Summary:
As aUK Technical Sales Specialist, you will be a key point of contact for customers, helping them understand and maximize the capabilities of ChamSys products. While prior sales experience is not required, your ability to build strong relationships, communicate clearly, and where required offer in depth, personable technical support will be crucial in driving customer satisfaction and product adoption.
Primary Responsibilities and Job Requirements (other duties and projects may be assigned):
- Customer Engagement:
Act as a friendly, approachable point of contact for customers and Business Development Managers, conveying technical capabilities and product information. Help customers & colleagues understand how to get the most out of ChamSys products, particularly MagicQ and QuickQ software, and assist with troubleshooting and product recommendations.
- Technical Expertise:
Provide in-depth guidance on the use of ChamSys lighting control products, including their setup, programming, and operation, to ensure customers can use the systems to their full potential.
- Event Participation:
Travel across the UK (and occasionally the EU) to support events such as tradeshows, roadshows, dealer events, and other promotional activities. Engage with customers at these events to showcase ChamSys products and answer technical questions.
- Product Demonstrations:
Deliver product demonstrations independently or alongside our Business Development Managers at events and customer sites, showcasing ChamSys products’ capabilities and features.
- Customer Feedback:
Collect feedback from customers and market participants to understand their needs, monitor competitor products, and relay insights to the team to help shape product development and customer-facing initiatives.
- Product Promotion:
Collaborate with the Sales and Marketing teams to help promote ChamSys products through effective demonstrations, technical discussions, and customer interaction.
Essential Skills and Experience:
- Entertainment Lighting Expertise:
Experience in the entertainment lighting sector, with an understanding of lighting control systems used in live events, touring, theatre, broadcast, house of worship, and corporate settings. - Technical Proficiency:
Hands-on experience with lighting control consoles, ideally ChamSys MagicQ and QuickQ, and a solid understanding of entertainment lighting systems. - Fast Learner:
While a comprehensive knowledge of ChamSys systems is not required of an applicant we will be looking for someone who is technically adept enough to learn them quickly and confident enough to hit the ground running. - Friendly & Customer-Focused:
A positive, approachable attitude with a passion for helping customers and colleagues. You should be comfortable talking to customers, answering questions, and providing clear, technical advice. - Communication Skills:
Strong verbal and written communication skills, with the ability to explain complex technical concepts in a simple and understandable way. Comfortable delivering presentations and product demos. - Problem-Solving & Support:
Ability to troubleshoot and resolve technical issues in a clear and concise manner, ensuring customers are satisfied with their solutions. - Organisational Skills:
Ability to manage your time effectively, work independently, and collaborate with cross-functional teams. - Driving License:
A valid UK driving license is required due to the need for frequent travel.
Desirable Skills and Experience:
- ChamSys Product Knowledge:
A familiarity with ChamSys products, particularly MagicQ and QuickQ software, and experience with their application in real-world lighting scenarios. - Event Participation:
Previous experience attending or participating in industry events, tradeshows, or roadshows is a plus, but not essential.
What’s in it for you?
- A competitive salary with performance-based incentives.
- Opportunities for professional growth within a leading global brand in entertainment lighting.
- A collaborative and supportive work environment with a team passionate about delivering the best customer experiences.
Ready to Join Us?
If you’re excited about the opportunity to combine your technical expertise with a friendly, customer-focused approach in the entertainment lighting industry, we want to hear from you!
For more information or to apply, contact our HR department at
Tagged as: lighting, chamsys, uk technical sales specialist, magicq, console
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UK Technical Sales Specialist employer: Production Futures
Contact Detail:
Production Futures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Technical Sales Specialist
✨Tip Number 1
Familiarise yourself with ChamSys products, especially MagicQ and QuickQ software. Understanding their features and capabilities will allow you to engage confidently with customers and demonstrate how these products can meet their needs.
✨Tip Number 2
Attend industry events, tradeshows, or roadshows related to entertainment lighting. Networking at these events can help you build relationships and gain insights into customer preferences, which is crucial for a Technical Sales Specialist role.
✨Tip Number 3
Practice your communication skills by explaining technical concepts to friends or family who may not be familiar with lighting control systems. This will help you convey complex information clearly and effectively to potential customers.
✨Tip Number 4
Develop a problem-solving mindset by troubleshooting common issues with lighting control systems. Being able to quickly identify and resolve problems will enhance your credibility with customers and improve their overall experience.
We think you need these skills to ace UK Technical Sales Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the UK Technical Sales Specialist position at CHAUVET Lighting. Understand the key responsibilities and required skills, particularly focusing on technical expertise in lighting control systems.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any technical knowledge of lighting control systems, customer engagement experience, and communication skills that demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the entertainment lighting industry and your customer-focused attitude. Mention specific ChamSys products or experiences that relate to the role, and explain how you can contribute to the team.
Showcase Your Technical Skills: In your application, provide examples of your technical proficiency, especially if you have hands-on experience with ChamSys MagicQ and QuickQ software. Highlight any relevant projects or situations where you successfully solved technical issues or provided support.
How to prepare for a job interview at Production Futures
✨Show Your Technical Knowledge
Make sure to brush up on your understanding of lighting control systems, especially ChamSys products like MagicQ and QuickQ. Be prepared to discuss how these systems work and their advantages, as this will demonstrate your technical expertise and readiness for the role.
✨Demonstrate Customer Engagement Skills
Since the role involves a lot of customer interaction, think of examples from your past experiences where you successfully engaged with customers. Highlight your ability to communicate clearly and build relationships, as this is crucial for driving customer satisfaction.
✨Prepare for Product Demonstrations
Practice delivering product demonstrations, as you may be asked to showcase your presentation skills during the interview. Focus on how you would explain complex technical concepts in a simple way, making it easy for customers to understand.
✨Be Ready to Discuss Problem-Solving
Think of scenarios where you've had to troubleshoot technical issues or provide support. Be ready to share these experiences, as they will illustrate your problem-solving abilities and your approach to ensuring customer satisfaction.
