At a Glance
- Tasks: Coordinate AV equipment requests and manage bookings for trade clients.
- Company: Join Sterling Event Group, a leader in the AV and events industry.
- Benefits: Enjoy 33 days holiday, award-winning healthcare, and a pension scheme.
- Other info: Flexible hours, ongoing training, and opportunities for career progression.
- Why this job: Be at the heart of exciting events and enhance your skills in a dynamic environment.
- Qualifications: 2+ years in AV/events, strong communication, and problem-solving skills required.
The predicted salary is between 30000 - 40000 € per year.
As a Hire Coordinator at Sterling, you will play a crucial role in coordinating AV equipment requests from venue partners, agencies and end clients, as well as managing equipment hire bookings for trade clients. You will be responsible for providing optimal solutions and smooth operations between clients and internal teams. This is a role that integrates with every team across the business.
Client and Venue Management
- Process and coordinate AV equipment requests from a broad spectrum of clients
- Advise clients on optimal solutions for their events, leveraging our vast inventory and in house expertise
- Maintain client relationships and identify upselling opportunities, feeding briefs to our projects department where necessary
Operations and Logistics
- Maintain accurate stock bookings and availability
- Produce daily schedules for Venue Technicians
- Liaise with the warehouse team for equipment preparation and dispatch
- Troubleshoot and resolve booking conflicts or equipment shortages
- Identify and rectify shortcomings in labour or transport requirements ahead of time
Documentation and Communication
- Generate quotes and invoices for our services
- Communicate effectively with clients and internal teams
- Prepare health and safety documentation for venue operations
Support and Development
- Provide occasional out-of-hours telephone support
- Contribute to improving hire processes and procedures
- Stay updated on new equipment and industry technologies
- Occasional assistance with on-site work and other tasks as the business requires
Qualifications And Key Attributes Of The Candidate
- 2+ years of experience in a similar role within the AV or events industry
- Strong, comprehensive understanding of a broad range of audio, visual, lighting, and scenic equipment
- Excellent organisational and time management skills
- Problem-solving skills and ability to make quick decisions
- Proficient in MS Office and inventory management software
- Outstanding communication and interpersonal skills
- Ability to work under pressure and meet deadlines in a fast-paced environment
- Knowledge of health and safety regulations in the AV and events industry
- Willingness to provide occasional out-of-hours support
- Flexibility and a customer focused attitude
- High standard of personal presentation
- Ability to work as part of a team and under own initiative
- Passion for staying current with emerging AV technologies and industry trends
- Full UK Driving Licence and own transport
REQUIRED TECHNICAL KNOWLEDGE
- In-depth understanding of audio equipment: mixers, speakers, microphones, amplifiers, and signal processing gear
- Comprehensive knowledge of visual equipment: projectors, screens, LED walls, cameras, and video switchers
- Strong grasp of lighting equipment: conventional and intelligent fixtures, control boards, and rigging systems
- Familiarity with scenic elements, staging, drapes, and truss systems
- Understanding of signal flow and basic troubleshooting for AV systems
Training & Progression
We value our team and want to see them progress and develop their skills and careers within Sterling. Ongoing training will be provided as the job role requires.
Working Hours
Due to the nature of our industry, we require our employees to have a flexible approach to their working hours. Standard hours are 08:30 – 17:30 with adjustments as per the needs of the business. We also operate a 5-weekly 09:30 – 18:30 shift on rotation.
Holidays
33 days per year. After 3 years continuous service you will receive your birthday off (day off can be taken within 7 days of your birthday). After 5 years continuous service you will receive a further day’s holiday. The Company operates compulsory shutdown days on Christmas Day (25th December), Boxing Day (26th December) and New Year's Day (1st January) which will be automatically deducted from your annual holiday entitlement. Where any of these days fall on a weekend, the compulsory shutdown day will be the associated UK bank holiday substitute. The Company reserves the right to require you to work on a bank and public holiday including shutdown days providing appropriate notice.
Pension Scheme
A company pension scheme which the company contributes to on a monthly basis will be available.
Employee of the Month award
Company social events
Free on-site parking
Following successful completion of the probation period, the following benefits will be available:
- Award-winning healthcare package (includes private treatment, mental health support, GP access, and more)
- Dental, optical, and audiological cover
- Employee Assistance Programme
- Long service rewards
- Cycle to work scheme
- Electric vehicle scheme
Sterling Event Group are proud to be an equal opportunity employer. We positively encourage applications from all backgrounds, and all employment decisions are made based on merit, performance, and business needs.
Hire Coordinator Sterling Event Group Full-Time Contract in Manchester employer: Production Futures Limited
At Sterling Event Group, we pride ourselves on being an exceptional employer that values the growth and development of our team members. With a strong focus on training and progression, we offer a dynamic work culture where collaboration and innovation thrive, alongside generous benefits such as an award-winning healthcare package and 33 days of holiday per year. Located in a vibrant industry, our flexible working hours and commitment to employee well-being make us an attractive choice for those seeking a meaningful career in the AV and events sector.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Coordinator Sterling Event Group Full-Time Contract in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the AV and events industry. Attend local events or online webinars to meet potential employers and showcase your skills. Remember, it's all about who you know!
✨Tip Number 2
Be proactive! Don’t just wait for job postings to appear. Research companies like Sterling Event Group and reach out directly. Express your interest and ask about upcoming opportunities. We love seeing enthusiasm!
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific AV equipment and how you've solved problems in past roles. Show us you’re not just a fit on paper but in practice too!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your passion for the role!
We think you need these skills to ace Hire Coordinator Sterling Event Group Full-Time Contract in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hire Coordinator role. Highlight your experience in AV or events, and show us how your skills align with what we're looking for!
Show Off Your Communication Skills:Since this role involves liaising with clients and internal teams, let your communication prowess shine through in your application. Use clear, concise language and demonstrate your interpersonal skills.
Be Detail-Oriented:Attention to detail is key in this role. When filling out your application, double-check for any typos or errors. A polished application reflects your organisational skills and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Production Futures Limited
✨Know Your AV Gear
Make sure you brush up on your knowledge of audio, visual, and lighting equipment. Be ready to discuss specific gear like mixers, projectors, and lighting fixtures. This will show that you understand the technical side of the role and can provide optimal solutions for clients.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed bookings or schedules in previous roles. Highlight your ability to maintain accurate stock bookings and produce daily schedules. This will demonstrate your organisational prowess, which is crucial for a Hire Coordinator.
✨Communicate Effectively
Practice clear and concise communication. You’ll need to liaise with clients and internal teams, so be prepared to showcase your interpersonal skills. Think of scenarios where you’ve successfully resolved conflicts or communicated complex information simply.
✨Be Ready for Problem-Solving
Expect questions about how you would handle booking conflicts or equipment shortages. Prepare some real-life examples where you’ve had to think on your feet and come up with quick solutions. This will highlight your problem-solving skills and ability to work under pressure.
