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- Tasks: Manage AV operations for exciting events in top UK venues, ensuring seamless delivery and client satisfaction.
- Company: Dynamic company with a global presence and a focus on innovation.
- Benefits: Competitive salary, private healthcare, career development, and employee perks.
- Other info: Opportunities for growth and a supportive work environment.
- Why this job: Join a vibrant team and play a key role in creating unforgettable experiences.
- Qualifications: Experience in AV operations and strong communication skills.
The predicted salary is between 35000 - 38000 £ per year.
£35,000 to £38,000 (dependent on experience)
Your perspective:
- Private Healthcare after 12 months of service
- Enhanced family leave provisions
- Perkbox and Employee Assistance Programme
- Company sick pay
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Your area of responsibility:
Working in some of the best venues and hotels in the UK, you will play an integral part in the planning and preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. You will be the main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled.
Along with the technicians, you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. You will pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, and arrange meetings where necessary to establish their requirements.
Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximise sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc.
Participate in capture rate discussions and suggest ways to capture lost business. Monitor sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads.
Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew.
AV Operations Manager Encore Full-Time Contract employer: Production Futures Limited
Contact Detail:
Production Futures Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Operations Manager Encore Full-Time Contract
✨Tip Number 1
Network like a pro! Attend industry events and connect with people in the AV and events sector. You never know who might have the inside scoop on job openings or can refer you to the right person.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and technical setups. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace AV Operations Manager Encore Full-Time Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the AV Operations Manager role. Highlight relevant experience in event planning and technical setups, and don’t forget to showcase your ability to build client relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show us your passion for delivering amazing events.
Showcase Your Technical Skills: Since this role involves a lot of technical work, make sure to highlight any relevant skills or certifications you have. Whether it's rigging equipment or managing production, we want to see what you bring to the table!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing talent out there!
How to prepare for a job interview at Production Futures Limited
✨Know Your Stuff
Make sure you’re familiar with the technical aspects of AV operations. Brush up on your knowledge about rigging, de-rigging, and the equipment used in events. This will not only show your expertise but also your passion for the role.
✨Client-Centric Mindset
Since you'll be the main point of contact for clients, think about how you can demonstrate your customer service skills. Prepare examples of how you've successfully managed client expectations in the past and how you’ve built relationships to ensure repeat business.
✨Showcase Your Sales Skills
This role involves maximising sales potential, so come prepared with ideas on how you would upsell services. Think of specific strategies you could implement to increase turnover and be ready to discuss them during the interview.
✨Feedback is Key
Be ready to talk about how you handle feedback and use it to improve your service. Share examples of how you’ve sought client feedback after events and how you’ve implemented changes based on that input to enhance future experiences.