People Ops Coordinator

Join to apply for the People Ops Coordinator role at Product Marketing Alliance.

When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs — you name it, we’re home to thriving communities for them all.

With over 70,000 professionals across our communities and a fast‑growing, highly collaborative team of around 120 people, we build learning experiences, events, and products that help professionals grow at every stage of their careers. As we continue to scale globally, strong People Operations are critical to how we work and how our teams thrive.

Why join us?

At The Alliance, community is at the core of everything we do, including how we build our team. We’re intentional about creating an environment where people can do their best work, grow quickly, and feel supported in a fast‑moving business.

We’re a high‑momentum organisation: the work is busy and energising, with a lot happening across teams and business lines. We focus on creating structure, clarity and smart processes so people can thrive in the pace, not burn out in it.

Our values: Purpose, Empowerment, Togetherness, Courage & Curiosity guide how we work every day. We build with intent, trust people with ownership, win as a team, take smart risks and stay curious about how we can do things better.

The Role

We’re looking for a People Operations Coordinator / Specialist to join our People team and work closely with the Head of People. This is a true People generalist role, with a strong operational focus and plenty of scope to learn, experiment and improve how we do things.

In this role you will

• Run the day‑to‑day People Operations function, supporting the full employee lifecycle and ensuring HR processes, documentation & records are accurate, compliant, well‑organised, and built to scale.
• Own hiring operations end‑to‑end: ATS management, scheduling, coordination & candidate experience; partner closely with hiring managers and the Head of People to continuously improve hiring workflows.
• Manage and optimise People systems & workflows, track key lifecycle moments (onboarding, probation, reviews) and proactively automate processes using tools, integrations & AI.
• Maintain clean, reliable People data; support reporting across headcount, hiring & People metrics; use insights to improve decision‑making and operational efficiency.
• Support a clear, consistent employee experience by maintaining People documentation, onboarding resources & internal communications that make it easy for employees to navigate how things work.
• Support the upkeep and continuous improvement of People policies & compliance processes, ensuring they’re practical, accessible & aligned with how the business actually operates.
• Take pride in creating a well‑run workplace – support light office & facilities coordination (e.g., catering suppliers & building contacts) as part of the overall employee experience.

This role is for you if

• You’re a jack‑of‑all‑trades People operator who enjoys variety & ownership.
• You’re keen to learn, experiment & grow in a broad People Ops role.
• You’re systems‑ and process‑minded, with a strong interest in automation & efficiency.
• You’re curious about AI & new tools and excited to explore how they can improve People operations.
• You’re data‑minded and comfortable working with spreadsheets, systems & metrics.
• You combine operational rigour with strong people judgement – able to handle sensitive moments with empathy and know when a human conversation matters more than a process.
• You’re trusted by others – able to listen well, handle sensitive situations with discretion & apply sound judgement beyond what systems or data can tell you.
• You thrive in fast‑paced, collaborative environments and enjoy supporting teams across the business.

Location & working style

This is a hybrid role, with 1–2 days per week in our London office (Dalston). You must be London‑based & happy collaborating in person as part of the People team.

Compensation

£28,000‑£30,000 base salary (*Based on previous experience).

Core Benefits

• Enhanced paid holiday: 34 days including UK bank holidays & a day off on your birthday.
• Private medical & dental insurance.
• Life insurance: 4× salary.
• Flexible hours policy – structure your work for when you’re most productive.
• Perks‑at‑work discounts.
• Extensive tech gear kit.

Wellbeing Benefits

• On‑demand therapy, coaching & mental fitness via Oliva.
• Heavily subsidised gym membership via Gympass.
• Cycle‑to‑work & workplace nursery schemes.
• Flexible benefits via the thanksBen platform – allowance to spend on anything that makes you happy (£600 annually in year 1, scaling to £1,980+).
• Learning & Development: personal L&D budget (£500 annually in year 1, scaling to £3,000+).
• Volunteer & L&D days: 1 paid day per quarter for either L&D or volunteer activities.

Community and inclusion

We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done – we promise to continue striving for inclusivity every day.

If you’re worried you don’t quite hit all the requirements we’ve listed, don’t let that hold you back from submitting your application! Unique backgrounds, experiences & perspectives are essential for our ability to innovate and grow, so if you think you’d be a great fit, we’d love to hear from you.

We are The Alliance – in more ways than one.