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- Tasks: Lead and nurture vibrant community brands while producing engaging member events.
- Company: Join Product Marketing Alliance, a leader in digital communities with 70,000+ professionals.
- Benefits: Enjoy flexible hours, enhanced holiday, private medical insurance, and a personal L&D budget.
- Why this job: Be part of a dynamic team shaping impactful community experiences and fostering connections.
- Qualifications: Strong project management skills, excellent communication, and a passion for community engagement required.
- Other info: This role offers hybrid or remote work options within the UK.
The predicted salary is between 22500 - 29000 ÂŁ per year.
Join to apply for the Community Engagement Coordinator role at Product Marketing Alliance
Join to apply for the Community Engagement Coordinator role at Product Marketing Alliance
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The Company:
When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs, you name it, we’re home to thriving communities for them all.
The Company:
When it comes to digital communities, The Alliance is leading the way. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs, you name it, we’re home to thriving communities for them all.
With 70,000+ professionals part of our communities and a never-ending supply of content, courses, events, and memberships, we need a career-hungry Community Manager to join the team and drive growth, foster engagement and create unmissable member experiences.
The Role:
We\’re seeking an enthusiastic Community Engagement Coordinator with strong project management skills to lead and nurture one or more of our vibrant community brands. In this multifaceted role, you\’ll play a pivotal role in producing exclusive member events, driving advocacy engagement, and ensuring our community members feel valued and connected. Additionally, you\’ll leverage project management tools like Asana to orchestrate and streamline our community initiatives.
Key Responsibilities:
- Community Ownership: You\’ll collaborate with one of our more experienced Community Managers until able to own the day-to-day growth and engagement of one of our thriving community brands, ensuring it remains a hub for connection and knowledge sharing.
- Community Development: Help scale our community strategy by crafting engaging initiatives, programs, and events that foster growth and loyalty. Utilise project management tools to streamline workflows.
- Compelling Event Curation: Curate and host a diverse calendar of member events and experiences, shaping their focus, format, and frequency to deliver exceptional engagement every time.
- Innovative Engagement Initiatives: Conceptualise and execute new member engagement initiatives, such as podcasts, webinar series, workshops, and discussion groups, all while managing these projects efficiently with tools like Asana.
- Relationship Cultivation: Foster strong relationships with community members to boost loyalty, deepen engagement, and enhance retention rates.
- Speaker and Ambassador Management: Source and secure dynamic speakers, ambassadors, and moderators, empowering them to lead community initiatives and events, with precise project management oversight.
- Content-Promotion Collaboration: Collaborate with cross-functional teams, including content, marketing, events, sales, and customer success, to strategically leverage our community for organisational goals, tracking progress using project management tools.
- Trend-spotting: Stay updated on community trends, bringing fresh insights and ideas to continually shape and enhance our community strategy, with efficient project management to keep initiatives on track.
Requirements:
If the below sounds like you – we’d love to hear from you:
- You must be highly organised, capable of managing multiple projects with precision, and comfortable holding others accountable to deadlines.
- Strong communication skills are essential, as you\’ll collaborate closely with diverse stakeholders, rally colleagues around shared goals, and possess excellent written and verbal communication skills, including public speaking.
- You should be tech-savvy, quickly adapting to new apps and technologies. Creative problem-solving is a must, and you should proactively seek new ideas for outstanding community results.
- Passion for Creating Impactful Experiences: You should be excited by the challenge of creating events and experiences that members can\’t afford to miss.
- Ownership and Accountability: Comfortably manage your workload and inspire accountability in others.
- Adaptability and Speed: Embrace the dynamic nature of startups, welcoming last-minute challenges with a positive attitude. Quick learners who adapt to new tools and technologies are preferred.
- Project Management and Efficiency: Strong project management skills are a must, including the use of tools like Asana to streamline workflows. You should efficiently manage multiple projects and track progress, and experience in facilitating connections and moderating online community conversations is a plus.
- Community Management and Engagement: Experience building and growing B2B communities is desirable, along with a deep interest in facilitating connections and moderating conversations in a social online community.
If you\’re passionate about community engagement, enjoy crafting exceptional member experiences, and thrive in a dynamic, collaborative environment, we\’d love to hear from you. Join us in shaping the future of our vibrant communities!
Location: This role is either hybrid from our London office or remote within the UK. We are not able to hire anyone residing outside the UK.
Salary: ÂŁ25,500 to ÂŁ29,000 (*range based on previous experience)
_________________________________
Core UK Benefits:
- Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday
- Private Medical & Dental Insurance
- Life Insurance: (4 x salary)
- Early bird or night owl? Our flexible hours policy allows you to structure your work for when you\’re most productive
- Perks-at-work discounts
- Extensive tech gear kit
Wellbeing Benefits:
- On-demand therapy, coaching & mental fitness via Oliva
- Heavily subsidised gym membership via Gympass
- Cycle to work & Workplace Nursery schemes
- Flexible benefits via the thanksBen platform (Allowance is to spend on anything that makes you happy. ÂŁ600 annually in year 1 – scaling year on year up to ÂŁ1,980+)
- Learning & Development: Personal L&D budget (ÂŁ500 annually in year 1 – scaling year on year up to ÂŁ3000+)
- Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities
Community and Inclusion
We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done – and we promise to continue striving for inclusivity every day.
If you’re worried you don’t quite hit all the requirements we’ve listed, don’t let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you’d be a great fit then we’d love to hear from you.
We are The Alliance – in more ways than one.
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Community Engagement Coordinator employer: Product Marketing Alliance
Contact Detail:
Product Marketing Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Engagement Coordinator
✨Tip Number 1
Familiarise yourself with the latest trends in community engagement and digital marketing. This will not only help you understand the landscape but also allow you to bring fresh ideas to the table during interviews.
✨Tip Number 2
Network with current or former employees of Product Marketing Alliance on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be a game-changer in your application process.
✨Tip Number 3
Showcase your project management skills by discussing specific tools you've used, like Asana. Be prepared to share examples of how you've successfully managed multiple projects and driven community engagement in previous roles.
✨Tip Number 4
Prepare to discuss innovative engagement initiatives you've implemented in the past. Highlighting your creativity and problem-solving abilities will demonstrate your potential to contribute positively to the community at Product Marketing Alliance.
We think you need these skills to ace Community Engagement Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in community management and engagement. Use keywords from the job description, such as 'project management', 'event curation', and 'relationship cultivation' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community engagement and provide specific examples of how you've successfully managed projects or events in the past. Mention any experience with tools like Asana to show your project management skills.
Showcase Communication Skills: Since strong communication is essential for this role, consider including a brief section in your application that highlights your written and verbal communication skills. You could mention any public speaking experiences or collaborative projects you've been involved in.
Demonstrate Adaptability: In your application, share examples of how you've adapted to changing circumstances or embraced new technologies in previous roles. This will show that you can thrive in the dynamic environment described in the job posting.
How to prepare for a job interview at Product Marketing Alliance
✨Show Your Passion for Community Engagement
Make sure to express your enthusiasm for building and nurturing communities. Share examples of past experiences where you've successfully engaged members or created impactful events, as this will resonate well with the interviewers.
✨Demonstrate Project Management Skills
Since the role requires strong project management abilities, be prepared to discuss how you've used tools like Asana or similar platforms in previous roles. Highlight specific projects you managed, focusing on how you kept everything organised and on track.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific community challenges or events. Think through potential scenarios in advance and outline your approach to problem-solving and engagement strategies to showcase your creative thinking.
✨Research the Company and Its Communities
Familiarise yourself with the Product Marketing Alliance and its various community brands. Understanding their goals, values, and current initiatives will help you tailor your responses and demonstrate your genuine interest in contributing to their mission.
