Graduate Sales & Business Development Executive

Our harbourside boutique hotels in the charming fishing village of St Mawes are looking for a Graduate Sales & Business Development Executive with energy, ambition and a natural instinct for finding opportunities.

This is an exciting role for someone at the beginning of their career who is hungry to learn, confident talking to people and excited by the idea of building a business rather than simply managing one.

You'll work closely with the General Manager and wider team to help us win new customers, develop new partnerships, generate demand and grow revenue across our hotels, restaurants, spa and experiences.

We're not looking for a traditional hotel revenue manager. We're looking for someone with commercial curiosity, a sales mindset and plenty of personality — someone who sees an opportunity and thinks, “Why not?”

Key Responsibilities

Outbound Business Development

• Identify and approach new businesses, organisations, groups and individuals who could become valuable customers.
• Research potential markets and create targeted outreach campaigns.
• Develop new corporate, leisure, group and partnership opportunities.
• Follow up leads proactively and turn conversations into bookings and business.
• Build a strong network of contacts across Cornwall, the South West and relevant UK markets.

Network & Partnership Building

• Find businesses, brands, creators and organisations that could help us reach new audiences.
• Develop creative partnerships that benefit both sides.
• Build relationships with local businesses, tourism partners, event organisers, travel companies and other relevant contacts.
• Look for opportunities to collaborate, cross-promote and create new reasons for people to visit St Mawes.

New Markets and Customers

• Help identify customer groups and markets we are not currently reaching.
• Develop ideas for how we can put our hotels in front of them.
• Support targeted sales campaigns across email, social media, PR and direct outreach.
• Keep an eye on what competitors, destinations and lifestyle brands are doing and bring new ideas to the table.

Event & Function Sales

• Help grow weddings, private events, corporate events, celebrations and other group business.
• Proactively identify potential event customers and organisations.
• Develop relationships with event planners, local businesses and relevant partners.
• Help turn our hotels, restaurants and spaces into destinations for more than overnight stays.

Marketing, PR & Social Media

• Help create content that gets people talking about our hotels.
• Support our social media, email marketing and PR activity.
• Come up with creative campaigns, stories and ideas that generate awareness and bookings.
• Build relationships with local and relevant media, influencers and content creators.
• Bring fresh ideas and a strong sense of style to how the hotels present themselves.

Commercial Performance

• Understand what drives revenue across rooms, F&B, spa, events and experiences.
• Track results and understand which activities are generating business.
• Work with the team to turn successful ideas into repeatable commercial opportunities.
• Be comfortable with targets, numbers and measuring whether an idea has actually worked.

Who we're looking for

You may be a recent graduate, or have started your career in sales, marketing, hospitality, travel, events, retail or another customer-focused environment.

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