At a Glance
- Tasks: Provide engineering support to customers and ensure optimal car performance during events.
- Company: Prodrive, a leader in motorsport innovation and excellence.
- Benefits: Gain hands-on experience, work with industry experts, and develop your skills.
- Other info: Unique opportunity for real responsibility and impactful contributions in a dynamic environment.
- Why this job: Shape the future of motorsport while pushing the boundaries of technology.
- Qualifications: Studying an accredited engineering degree, preferably in Motorsport, Mechanical or Electrical Engineering.
The predicted salary is between 19350 - 23650 £ per year.
At Prodrive, we are committed to continuous innovation.
We allow our Industrial Placement students to explore and develop their talents in new ways.
We provide you with the opportunity to take risks and learn from different viewpoints.
This is a unique opportunity for you to contribute to shaping the future of Motorsport.
We know what it takes to win, and we are not afraid to push the boundaries to do so.
The pursuit of excellence is what makes us different.
Apply (by clicking the relevant button) after checking through all the related job information below.
At Prodrive, innovation is at the heart of everything we do.
As an Industrial Placement student, you will be encouraged to develop your skills, broaden your technical knowledge and contribute to challenging, real-world engineering programmes.
Working alongside some of the industry's most experienced engineers, you will gain exposure to different perspectives and approaches, helping you grow both professionally and personally.
This is a unique opportunity to play a part in shaping the future of motorsport.
We know what it takes to win, and we are continually pushing the boundaries of technology, performance and engineering excellence.
Our relentless pursuit of improvement is what sets us apart.
Our current programmes include GT race cars, Dakar and the Rally Raid Championship, and a range of R&D work pioneering sustainable solutions for motorsport in the future.
The variety of our challenging and diverse projects is unrivalled and through these placement opportunities, you will work alongside some of the best world-championship-winning motorsport engineers in the world.
You will be exposed to a breadth and depth of experience that you are unlikely to get anywhere else with genuine responsibility and scope to make a real impact.
We are now searching for our next Customer Support industrial placement student to provide engineering support to both Aston Martin Racing and other Prodrive Motorsport programmes both on and between events.
What Will You Be Doing?
- Provide engineering support to customers on events and tests as required.
- Ensure efficient operation of the car and engine by the customer.
- Ensure all car electrical and data systems are properly configured with the latest software and calibration releases.
- Provide technical input to the customer to assist with car setup and strategy.
- Advise the customer to ensure their parts requirement is sufficient to achieve their objectives and advise customer of technical and parts updates.
- Collate and analyse data recorded from the data logger and ensure all data is correctly stored on the severs and share points. xsabvtc
- Prepare pre and post event report, documenting event information highlighting any issues and suggested follow up action.
Who are we looking for?
- Currently studying for an accredited engineering degree, preferably Motorsport, Mechanical or Electrical Engineering
Customer Support - 12-month Undergraduate Industrial Placement in Easington employer: Prodrive
Prodrive is an exceptional employer, offering a dynamic work culture that thrives on innovation and collaboration. Located in a vibrant area, employees benefit from opportunities for professional growth and development while being part of a passionate team dedicated to excellence in motorsport. With a focus on creativity and talent, Prodrive provides a unique environment where engineers can truly make their mark in the world of elite performance vehicles.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support - 12-month Undergraduate Industrial Placement in Easington
✨Get Involved in Customer Support Communities
Join online forums or local meetups that focus on customer support. It's a great way to meet industry professionals, share experiences, and even hear about placement opportunities that may not be advertised elsewhere.
✨Show Off Your People Skills
In customer support, communication is key! Use your social media platforms to showcase any relevant experience or skills you have. Consider writing posts about your approach to handling customer queries or sharing tips on customer satisfaction—let your personality shine through!
✨Leverage Your University’s Career Services
Many universities have connections with companies looking for placement students. Have a chat with your career services team, attend their workshops, and don’t hesitate to ask for introductions to companies in customer support.
✨Apply Directly Through Our Website!
When you see a customer support role at Prodrive, apply directly through our website. It shows you're proactive and genuinely interested, plus you might stand out from the crowd of generic applications sent elsewhere!
We think you need these skills to ace Customer Support - 12-month Undergraduate Industrial Placement in Easington
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, clear communication is key! Make sure your CV and cover letter show off your ability to convey information effectively. Provide examples of how you've handled customer queries or resolved issues in previous roles or during your studies – it’ll really make you stand out.
Share Your Relevant Experience:Even if it's just a part-time job or volunteering, any experience in customer-facing roles can be a huge plus. Talk about what you did, how you engaged with customers, and any positive feedback you received. This'll show us how you handle real-life situations and your motivation to help others.
Tailor Your Motivation Statement:For a placement, we want to know why you’re excited about this opportunity and how it fits into your learning journey. Use your cover letter to express what you hope to gain from working with us at Prodrive. It’s all about showing your genuine interest in the role and the company.
Demonstrate Your Problem-Solving Skills:Customer support is all about resolving issues and making customers happy. Use your application to highlight times when you’ve successfully resolved a problem, whether in a group project or a past role. Be specific about your approach and the outcome; it shows us you’ve got what it takes!
How to prepare for a job interview at Prodrive
✨Show Off Your People Skills
In customer support, your ability to communicate effectively is key. Be ready to discuss your experiences where you’ve helped customers, and don’t shy away from sharing any difficult situations you’ve handled. It’s all about showing empathy and problem-solving skills!
✨Understand the Tools
Get familiar with common customer support tools like Zendesk or Freshdesk. If you can mention any experience you have with these platforms during your interview, it’ll show that you’re prepared to hit the ground running at Prodrive.
✨Practice Real-World Scenarios
Expect to face role-play scenarios during your interview where you may have to handle customer complaints or queries. To prep, think through a few common customer issues and how you would resolve them thoughtfully and efficiently.
✨Highlight Your Adaptability
As this is a placement role, companies often look for candidates who can learn quickly and adapt to new challenges. Be ready to discuss how you've picked up new skills in past roles or projects and how you can apply that eagerness to learn at Prodrive.
