Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support ecommerce operations and enhance online customer experience.
- Company: Join a leading brand with over 20 years in premium merchandise.
- Benefits: Attractive salary, 25 days holiday, training opportunities, and exclusive discounts.
- Why this job: Shape the future of ecommerce in a fast-paced, dynamic environment.
- Qualifications: GCSEs or A-levels; interest in ecommerce and strong organisational skills.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Our Brandand (Brand&) business has over 20 years' experience in creating merchandise collections for clients across all sectors. We offer an end-to-end service from design, production, and quality control through to supporting sales and marketing activity and distributing collections worldwide. With roots in motorsport as a subsidiary of Prodrive, we are known for distinctive design and uncompromising production quality.
As an Ecommerce Coordinator, you will work within our in-house ecommerce and marketing team, supporting the commercial performance and day-to-day operation of our online platforms. The role has a strong focus on ecommerce trading, product merchandising, platform optimisation, and performance analysis, while also supporting customer service and order management to ensure a consistent and high-quality customer experience. You will play an important role in shaping how our brands perform and are presented online, directly influencing revenue growth, operational efficiency, and customer satisfaction. This role is ideal for someone looking to continue developing their ecommerce career in a fast-paced, premium retail environment.
Key Responsibilities:- Support the day-to-day trading and performance of ecommerce platforms, ensuring products are accurately merchandised and presented in line with brand standards.
- Maintain and optimise product listings, including descriptions, specifications, pricing, imagery, and categorisation.
- Support ecommerce-related customer enquiries, returns, and order issues, providing professional and timely responses.
- Liaise with the warehouse to ensure timely and accurate dispatch.
- Manage product categories and site navigation to improve usability and customer journey.
- Analyse website traffic, user behaviour, and sales performance to identify opportunities for optimisation and growth.
- Support the planning and execution of onsite promotions, campaigns, and targeted offers.
- Track and report on key ecommerce KPIs, including conversion rate, average order value, customer acquisition cost, and customer lifetime value, using analytics tools and Excel.
- Work closely with marketing, sales, and ecommerce specialists to support campaigns, site updates, and new feature implementation.
- Attend meetings, present performance updates where required, and support wider ecommerce initiatives.
- Experience or strong interest in ecommerce operations, trading, or digital retail.
- Customer service experience within a retail or ecommerce environment is desirable.
- Good understanding of ecommerce performance metrics and online customer journeys.
- Strong organisational skills with the ability to manage multiple priorities.
- Proficiency in MS Office Suite (Word, PowerPoint, Excel, Outlook).
- Detail-oriented, proactive, and deadline-driven.
- Luxury brand or retail experience preferred.
- GCSEs or A-levels required (Bachelor's degree in marketing, Business, or related field preferred).
- Basic knowledge of ecommerce platforms and MS Office Suite.
- Knowledge of automotive and motorsport industries.
- An attractive salary which will grow in line with your ongoing development and impact.
- 25 days holiday + birthday with an opportunity to purchase extra days.
- Training opportunities for continuing professional development.
- Onsite subsidised staff restaurant.
- Car and pension salary sacrifice schemes.
- Cyclescheme.
- Exercise classes.
- Paid time off for volunteering.
- Consultations with our Fit 4 Life expert.
- Social events throughout the year.
- Exclusive company discounts.
- Life assurance.
We are an equal opportunities employer. At Prodrive we are committed to attracting and nurturing the best talent and creating an inclusive workplace. We value individual differences and diversity amongst all staff so that everyone has the widest opportunities to maximise their potential. We aim to ensure that no job applicant is placed at a disadvantage by practices or requirements which disproportionately impact protected groups and which are not justified by the demands of the job. If you feel you are right for this role, we welcome your application. Come and make a difference.
Ecommerce Coordinator in Banbury employer: Prodrive
Contact Detail:
Prodrive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Coordinator in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce industry, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ecommerce projects or any relevant experience. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its ecommerce strategies. Be ready to discuss how you can contribute to their online performance and customer satisfaction. We want to see your passion!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Brand&.
We think you need these skills to ace Ecommerce Coordinator in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Ecommerce Coordinator role. Highlight any relevant experience in ecommerce operations, customer service, and digital retail. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how you can contribute to our team. Be sure to mention any specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Analytical Skills: Since the role involves performance analysis, don’t forget to showcase your analytical skills in your application. Mention any experience you have with ecommerce metrics or tools, and how you've used data to drive decisions in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Prodrive
✨Know Your Ecommerce Metrics
Familiarise yourself with key ecommerce performance metrics like conversion rates and average order value. Be ready to discuss how these metrics can influence decision-making and drive growth in an online retail environment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer enquiries or issues in the past. Highlight your ability to provide timely and professional responses, as this role requires a strong focus on customer satisfaction.
✨Demonstrate Your Organisational Skills
Think of specific instances where you successfully managed multiple priorities or projects. This will show that you can handle the fast-paced nature of ecommerce operations while maintaining attention to detail.
✨Research the Brand& Identity
Dive into the company's history and values, especially their roots in motorsport. Understanding their brand identity will help you align your answers with their expectations and demonstrate your genuine interest in the role.