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For Companies At a Glance
- Tasks: Assist customers, manage orders, and support engineers in a dynamic environment.
- Company: Join a well-established team focused on customer service and logistics.
- Benefits: Competitive pay, flexible hours, and potential for permanent position.
- Other info: Opportunity for career development in a supportive workplace.
- Why this job: Be part of a busy team where your skills can shine and grow.
- Qualifications: 2+ years in a similar role with strong communication and IT skills.
The predicted salary is between 27 - 32 ÂŁ per hour.
Prodrive Recruitment Consultants Ltd are recruiting for an experienced Service Co‑Ordinator to work for our well‑established clients based near Evesham. The successful candidate will ideally have 2 years+ experience working as a Service and Logistics Co‑Ordinator and bring excellent IT, planning, customer service and office‑based skills to a busy customer‑focused team.
The Role
- Assisting customers with enquiries over the phone and via online messaging/email
- Ordering parts for equipment and posting out to Customers and Engineers via TNT/Royal Mail and invoice as required
- Raising quotations for Services/LOLER's/Familiarisations and Faults/Repairs
- Obtaining Purchase Orders and Scheduling Engineers
- Processing all completed calls and invoicing as required
- Follow ups on completed calls to ascertain if further work is required and sending out copy reports and quotation
- Process Sub‑Contractor Invoices
- General adhoc office‑based duties as required
- Flexibility to work additional hours as required from time to time and you may need to be flexible about start and finish times.
Skills and Experience
- Experience working within a similar role - 2 years+ essential
- A confident communicator (both verbal and written)
- Excellent report‑writing skills
- Good literacy and numeracy skills
- A strong desire to learn new systems
- A confident telephone manner
- Pays excellent attention to detail
- Good IT proficiency (Word, Excel, PowerPoint and Outlook) and experience of using databases
- Ability to problem‑solve and adapt in a fast‑paced environment
- Able to use initiative and bring new ideas
- Flexible team player
Additional Requirements
- Full current UK Driving Licence.
Hours of work: 35 per week Monday to Friday 9.00 am - 4.30 pm
Temporary to Permanent Contract
Salary: 13.19 p/hr + company benefits
If you have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity as a Service Co‑ordinator today. Prodrive Recruitment LLP is an equal opportunities employer. Employment is based on merit and the legitimate business needs of the organisation and we do not discriminate based on any of the protected characteristics.
Service and Logistics Co-Ordinator employer: Prodrive Recruitment Consultants Ltd
Contact Detail:
Prodrive Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Logistics Co-Ordinator
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of customer interaction, make sure you can confidently discuss your experience and how it relates to the job. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Be proactive during the interview! Prepare questions that show your enthusiasm for the role and the company. This not only demonstrates your interest but also helps you assess if the company is the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. It shows your appreciation and reinforces your interest in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Service and Logistics Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service and Logistics Co-Ordinator. We want to see how your skills match the job description, so don’t be shy about showcasing your IT, planning, and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm, so let us know what excites you about working with our team.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your confident and clear communication style. We appreciate good literacy and numeracy skills, so keep that in mind when writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Prodrive Recruitment Consultants Ltd
✨Know Your Stuff
Make sure you brush up on your experience as a Service and Logistics Co-Ordinator. Be ready to discuss specific examples of how you've handled customer enquiries, ordered parts, or scheduled engineers in the past. This will show that you’re not just familiar with the role but have real-world experience to back it up.
✨Show Off Your IT Skills
Since the job requires good IT proficiency, be prepared to talk about your experience with Word, Excel, PowerPoint, and any databases you've used. Maybe even mention a time when your IT skills helped solve a problem or streamline a process. It’s all about demonstrating that you can hit the ground running!
✨Communicate Clearly
As a confident communicator, you’ll need to showcase your verbal and written skills during the interview. Practice answering questions clearly and concisely, and don’t forget to ask insightful questions about the company and role. This shows you’re engaged and genuinely interested.
✨Flexibility is Key
The role mentions flexibility in working hours, so be ready to discuss your availability and willingness to adapt. Share examples of times when you’ve had to be flexible in previous roles, whether it was adjusting your schedule or taking on additional responsibilities. This will highlight your team player attitude!