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For Companies At a Glance
- Tasks: Assist customers, manage orders, and coordinate logistics in a dynamic team.
- Company: Join a well-established company with a focus on customer service.
- Benefits: Competitive pay, flexible hours, and potential for permanent position.
- Other info: Opportunity for growth and learning in a supportive team.
- Why this job: Be part of a fast-paced environment where your skills can shine.
- Qualifications: 2+ years in a similar role and strong communication skills required.
The predicted salary is between 11 - 16 ÂŁ per hour.
Prodrive Recruitment Consultants Ltd are recruiting for an experienced Service Co‑Ordinator to work for our well‑established clients based near Evesham. The successful candidate will ideally have 2 years+ experience working as a Service and Logistics Co‑Ordinator and bring excellent IT, planning, customer service and office‑based skills to a busy customer‑focused team.
The Role
- Assisting customers with enquiries over the phone and via online messaging/email
- Ordering parts for equipment and posting out to Customers and Engineers via TNT/Royal Mail and invoice as required
- Raising quotations for Services/LOLER's/Familiarisations and Faults/Repairs
- Obtaining Purchase Orders and Scheduling Engineers
- Processing all completed calls and invoicing as required
- Follow ups on completed calls to ascertain if further work is required and sending out copy reports and quotation
- Process Sub‑Contractor Invoices
- General adhoc office‑based duties as required
- Flexibility to work additional hours as required from time to time and you may need to be flexible about start and finish times.
Skills and Experience
- Experience working within a similar role - 2 years+ essential
- A confident communicator (both verbal and written)
- Excellent report‑writing skills
- Good literacy and numeracy skills
- A strong desire to learn new systems
- A confident telephone manner
- Pays excellent attention to detail
- Good IT proficiency (Word, Excel, PowerPoint and Outlook) and experience of using databases
- Ability to problem‑solve and adapt in a fast‑paced environment
- Able to use initiative and bring new ideas
- Flexible team player
Additional Requirements
- Full current UK Driving Licence.
Hours of work: 35 per week Monday to Friday 9.00 am - 4.30 pm
Temporary to Permanent Contract
Salary: 13.19 p/hr + company benefits
If you have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity as a Service Co‑ordinator today.
Prodrive Recruitment LLP is an equal opportunities employer. Employment is based on merit and the legitimate business needs of the organisation and we do not discriminate based on any of the protected characteristics.
Service and Logistics Co-Ordinator in England employer: Prodrive Recruitment Consultants Ltd
Contact Detail:
Prodrive Recruitment Consultants Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Logistics Co-Ordinator in England
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since the role involves a lot of customer interaction, make sure you can confidently discuss your experience and how it relates to the job. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 3
Be proactive! After applying through our website, follow up with a friendly email or call to express your enthusiasm for the position. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the unexpected! The job requires flexibility, so be ready to discuss how you've adapted to changes in previous roles. Share examples that highlight your problem-solving skills and ability to think on your feet.
We think you need these skills to ace Service and Logistics Co-Ordinator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service and Logistics Co-Ordinator. We want to see how your skills match the job description, so don’t be shy about showcasing your IT, planning, and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your past experiences that relate to the role and show us your enthusiasm for the position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Prodrive Recruitment Consultants Ltd
✨Know Your Stuff
Make sure you brush up on your experience as a Service and Logistics Co-Ordinator. Be ready to discuss specific examples of how you've handled customer enquiries, ordered parts, or scheduled engineers in the past. This will show that you’re not just familiar with the role but have real-world experience to back it up.
✨Show Off Your IT Skills
Since the job requires good IT proficiency, be prepared to talk about your experience with Word, Excel, PowerPoint, and any databases you've used. Maybe even bring along a few examples of reports or documents you've created to demonstrate your skills. It’s a great way to visually showcase your capabilities!
✨Communicate Clearly
As a confident communicator, practice articulating your thoughts clearly and concisely. Whether it's over the phone or in writing, being able to convey your ideas effectively is crucial. Consider doing a mock interview with a friend to refine your communication style and ensure you come across as professional and approachable.
✨Be Flexible and Adaptable
The role requires flexibility, so be ready to discuss how you've adapted to changing situations in previous jobs. Share examples where you’ve had to think on your feet or adjust your plans to meet customer needs. This will highlight your problem-solving skills and ability to thrive in a fast-paced environment.