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- Tasks: Lead the design and architecture of innovative Telecommunications Network Inventory solutions on ServiceNow.
- Company: Join a forward-thinking telecom company driving digital transformation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a significant impact in modernising telecom operations with cutting-edge technology.
- Qualifications: 15+ years in IT, with 10+ years in ServiceNow and TNI architecture.
- Other info: Collaborative environment with mentorship and career advancement opportunities.
The predicted salary is between 80000 - 100000 ÂŁ per year.
The Telecommunications Network Inventory (TNI) Architect is a senior architectural leader responsible for defining, designing, and governing largeâscale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow's telecom ecosystem such as topologies, equipment, and processes.
This role partners with enterprise architects, network engineers, and business leaders to build scalable, AIâenabled, futureâready telecom operations.
Responsibilities- Architect end-to-end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modeling, topology, capacity, and lifecycle automation.
- Define scalable, secure, and highâperformance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules.
- Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards.
- Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance.
- Lead solution architecture for large implementations, upgrades, and multiâmodule programs in the telecom domain.
- Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices.
- Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness.
- Optimize workflows, inventory models, and network operations dashboards for performance and usability.
- Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, eventâdriven patterns, and network adapters.
- Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity.
- Partner with business, network ops, engineering teams, and CXOâlevel stakeholders to align TNI architecture with transformation strategy.
- Lead customer workshops, solution walkthroughs, RFP/RFI responses, and preâsales architecture sessions.
- Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy.
- Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization.
- Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform.
- Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices.
- Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE).
- Mentor crossâfunctional teams and support capability building through structured training and knowledge sessions.
- 15+ years of overall IT experience, with a strong background in enterprise system design and largeâscale architecture.
- 10+ years specialized in ServiceNow + TNI architecture, including handsâon experience with telecom inventory models (inventory, rack design, capacity, equipment modeling, fiber/circuit mapping, etc.).
- Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL.
- Proven experience designing integrations between ServiceNow and OSS/BSS systems.
- Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology.
- Strong communication and stakeholder management skills, including experience presenting to senior executives.
- ServiceNow certifications preferred: Certified System Administrator, CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules), CAD, CTA (preferred).
- Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations.
- Familiarity with AI features in ServiceNow â Predictive Intelligence, Automation Engine, AIOps.
- Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns.
- Handsâon experience with preâsales, estimation, and solution shaping for large telecom RFPs.
This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.
ServiceNow TNI Architect in Reading employer: Prodapt
Contact Detail:
Prodapt Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land ServiceNow TNI Architect in Reading
â¨Tip Number 1
Network, network, network! Get out there and connect with professionals in the telecom and ServiceNow space. Attend industry events, webinars, or even local meetups. You never know who might have a lead on your dream TNI Architect role!
â¨Tip Number 2
Show off your expertise! Create a portfolio showcasing your past projects related to TNI and ServiceNow. This could be anything from architecture blueprints to successful integrations. Having tangible proof of your skills can really set you apart during interviews.
â¨Tip Number 3
Donât just apply blindly! Tailor your approach for each opportunity. Research the companyâs current challenges and think about how your experience can help them. When you reach out, mention specific ways you can contribute to their TNI architecture goals.
â¨Tip Number 4
Use our website to apply! Weâve got loads of resources to help you land that ServiceNow TNI Architect position. Plus, applying through us means youâll be in the loop for any updates and tips we share along the way!
We think you need these skills to ace ServiceNow TNI Architect in Reading
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to highlight your experience with ServiceNow and TNI architecture. We want to see how your skills align with the role, so donât be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why youâre the perfect fit for this role. Share your passion for telecom transformation and how your expertise can drive innovation on the ServiceNow platform. Keep it engaging and personal!
Showcase Your Technical Skills: Donât forget to highlight your technical skills in your application! Mention your hands-on experience with integrations, data models, and any relevant ServiceNow certifications. We love seeing candidates who are technically savvy and ready to hit the ground running.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you donât miss out on any important updates. Plus, itâs super easy!
How to prepare for a job interview at Prodapt
â¨Know Your Stuff
Make sure you brush up on your ServiceNow and TNI architecture knowledge. Be ready to discuss specific projects you've worked on, especially those involving telecom inventory models and integrations with OSS/BSS systems. This will show that you have the hands-on experience theyâre looking for.
â¨Showcase Your Leadership Skills
Since this role involves guiding teams and mentoring others, be prepared to share examples of how you've led projects or teams in the past. Highlight your experience in conducting design reviews and ensuring adherence to best practices, as this will demonstrate your capability to lead solution architecture effectively.
â¨Engage with Stakeholders
This position requires strong communication skills, especially when dealing with senior executives. Practice articulating complex technical concepts in a way thatâs easy to understand. Think of examples where youâve successfully engaged with stakeholders to align architecture with business strategies.
â¨Stay Ahead of the Curve
Familiarise yourself with the latest trends in AI capabilities within ServiceNow, such as predictive intelligence and AIOps. Being able to discuss how these innovations can benefit telecom operations will set you apart as a forward-thinking candidate who is ready to drive transformation.