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- Tasks: Lead the design and implementation of innovative ServiceNow solutions across our enterprise.
- Company: Join Prodapt, a leading consulting firm in telecom and digital services.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by transforming IT and network operations with cutting-edge technology.
- Qualifications: Deep expertise in ServiceNow and strong technical architecture skills required.
- Other info: Dynamic team environment with mentorship and career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
About Company
Prodapt is a specialist consulting and managed services provider with over 25 years of telecom-centric experience, dedicated to the telecom, media, and connected digital services industry. It helps communications service providers and digital-first enterprises accelerate network and IT transformation, spanning cloud migration, OSS/BSS modernisation, AI-led operations, and customer experience transformation.
Job Summary:
ServiceNow Dev to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have deep expertise in the ServiceNow platform, strong technical architecture skills, and the ability to translate business requirements into scalable, maintainable, and efficient ServiceNow solutions.
Key Responsibilities
- Serve as the technical authority on ServiceNow architecture, design, and best practices.
- Define and drive the overall platform strategy, roadmap, and governance.
- Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications.
- Ensure platform scalability, security, performance, and integrations with other enterprise systems.
- Provide technical leadership in solution design workshops, architecture reviews, and governance boards.
- Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives.
- Mentor and guide ServiceNow developers and administrators on technical best practices.
- Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements.
- Ensure compliance with enterprise architecture, security, and regulatory requirements.
Required Qualifications
- Primary skills on TSOM implementation.
- Strong experience with ServiceNow ITSM and at least 2 other modules (TSOM, ITOM, ITAM, HRSD, CSM, GRC, SecOps).
- Proven expertise in ServiceNow integrations (REST, SOAP, APIs, MID Servers, etc.).
- Experience with ServiceNow scripting (JavaScript, Glide, Flow Designer) and ServiceNow data model.
- Knowledge of ITIL/ITSM processes and best practices.
- Experience designing and implementing CMDB and Discovery.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Implementation Specialist (CIS) in multiple modules.
- ServiceNow Certified Application Developer (CAD).
- ServiceNow Certified Technical Architect (CTA) or progress toward certification.
- Experience with Agile/Scrum delivery methodologies.
- Exposure to cloud technologies (AWS, Azure, GCP) and enterprise IT ecosystems.
ServiceNow Architect in Reading employer: Prodapt
Contact Detail:
Prodapt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Architect in Reading
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even online forums related to ServiceNow. The more people you know, the better your chances of landing that dream job.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio showcasing your ServiceNow projects or contributions. This will give potential employers a clear picture of what you can bring to the table.
✨Ace the Interview
Prepare for those interviews by brushing up on common ServiceNow scenarios and best practices. Practice answering questions about your past experiences and how they relate to the role. Confidence is key!
✨Apply Through Our Website
Make sure to apply directly through our website for the best chance at getting noticed. We love seeing candidates who take the initiative to engage with us directly!
We think you need these skills to ace ServiceNow Architect in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ServiceNow Architect role. Highlight your experience with ServiceNow modules and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you the perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise in ServiceNow integrations, scripting, and architecture. We’re looking for someone who can lead and innovate, so make sure we see that in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Prodapt
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss your experience with ITSM and at least two other modules like ITOM or HRSD. They’ll want to see that you can not only talk the talk but also walk the walk when it comes to implementing solutions.
✨Show Off Your Technical Skills
Prepare to dive deep into your technical expertise, especially around integrations and scripting. Be ready to explain how you've used REST, SOAP, and APIs in past projects. It’s a great chance to showcase your problem-solving skills and how you’ve tackled challenges in your previous roles.
✨Understand the Business Side
Don’t just focus on the tech; understand how your work aligns with business objectives. Be prepared to discuss how you’ve collaborated with stakeholders and business analysts to ensure that your ServiceNow solutions meet their needs. This shows you’re not just a techie but also a strategic thinker.
✨Stay Current with Trends
Keep yourself updated on the latest ServiceNow product releases and industry trends. Mention any recent enhancements or features you think could benefit the company. This demonstrates your commitment to continuous learning and your proactive approach to improving processes.