Business Analyst

Overview

• 3 month requirement for managed resource
• Request for an individual with Financial / FinOps practitioner experience / Business Analyst background to drive the capture of requirements so we can investigate the correct technology.
• Centrica currently have a solution in ServiceNow – Proven Optics to support cost modelling – need support to realise the benefit. Want to look at IT costs and apportion per business unit as a high level summery however full scope will be confirmed with the relevant owner

Responsibilities

• Lead the capture, analysis, and documentation of business and functional requirements related to IT financial management and FinOps capabilities.
• Work closely with Finance, IT, and business stakeholders to understand current cost structures, financial processes, and reporting needs.
• Support the evaluation of appropriate technology solutions to meet FinOps and IT cost transparency requirements.
• Assess and help realise the benefits of the existing ServiceNow Proven Optics solution, including identifying gaps, improvement opportunities, and optimisation areas.
• Analyse IT costs and develop high-level cost allocation and apportionment models across business units.
• Facilitate workshops and stakeholder sessions to validate requirements, assumptions, and proposed approaches.
• Translate financial and technical concepts into clear, actionable requirements for technical and delivery teams.
• Collaborate with solution architects and platform teams to ensure requirements are feasible, aligned with ServiceNow capabilities, and fit for purpose.
• Produce clear documentation, including requirement specifications, process flows, cost models, and summary reports for stakeholders.
• Support decision-making by providing insights, options, and recommendations based on financial analysis and business priorities.
• Work with the relevant owners to confirm and refine the full scope as it evolves.

Requirements

• 3 month requirement for managed resource
• Request for an individual with Financial / FinOps practitioner experience / Business Analyst background to drive the capture of requirements so we can investigate the correct technology.
• Centrica currently have a solution in ServiceNow – Proven Optics to support cost modelling – need support to realise the benefit. Want to look at IT costs and apportion per business unit as a high level summery however full scope will be confirmed with the relevant owner