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- Tasks: Lead the design and implementation of innovative telecom solutions on the ServiceNow platform.
- Company: Join a forward-thinking telecom company driving digital transformation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with mentorship and career advancement opportunities.
- Why this job: Make a significant impact in modernising telecom operations with cutting-edge technology.
- Qualifications: 15+ years in IT, with 10+ years in ServiceNow and TNI architecture.
The predicted salary is between 80000 - 100000 £ per year.
The Telecommunications Network Inventory (TNI) Architect is a senior architectural leader responsible for defining, designing, and governing large-scale Telecommunications Network Inventory (TNI) solutions on the ServiceNow platform. With 15+ years of total IT experience and 10+ years of deep ServiceNow + TNI architecture expertise, this role drives digital transformation for telecom operators by unifying network inventory, workflows, and automation on ServiceNow’s telecom ecosystem.
TNI & ServiceNow Architecture
- Architect end-to-end Telecommunications Network Inventory (TNI) solutions, including physical & logical network modelling, topology, capacity, and lifecycle automation.
- Define scalable, secure, and high-performance ServiceNow architectures across ITSM, ITOM, CSM, CMDB, FSM/FSL, Discovery, and telecom modules.
- Create architecture blueprints, reference models, data models, and integration patterns aligned with enterprise standards.
- Drive TNI platform modernization, including converged network operations, CMDB maturity, and configuration governance.
Solution Design & Delivery Leadership
- Lead solution architecture for large implementations, upgrades, and multi-module programs in the telecom domain.
- Conduct design reviews, code reviews, and configuration governance to ensure adherence to platform best practices.
- Define platform guardrails, data governance, naming conventions, security models, and upgrade readiness.
- Optimize workflows, inventory models, and network operations dashboards for performance and usability.
Integration & Automation
- Architect integrations between TNI and OSS/BSS systems using REST/SOAP APIs, IntegrationHub, MID Server, event-driven patterns, and network adapters.
- Build reusable frameworks, accelerators, network templates, and automation toolkits to improve delivery velocity.
Stakeholder Engagement & Strategy
- Partner with business, network ops, engineering teams, and CXO-level stakeholders to align TNI architecture with transformation strategy.
- Lead customer workshops, solution walkthroughs, RFP/RFI responses, and pre-sales architecture sessions.
- Provide thought leadership on ServiceNow telecom roadmap, platform expansion, AI capabilities, and upgrade strategy.
Innovation & Telecom Transformation
- Drive adoption of new ServiceNow telecom capabilities such as predictive intelligence, AIOps, topology visualization, automated network service creation, and process optimization.
- Identify opportunities to modernize legacy OSS systems using ServiceNow as the central orchestration and inventory platform.
Leadership, Mentoring & Governance
- Guide developers, BAs, technical consultants, and junior architects on TNI design patterns and platform best practices.
- Establish architectural standards within the TNI/ServiceNow Center of Excellence (CoE).
- Mentor cross-functional teams and support capability building through structured training and knowledge sessions.
Required Experience & Qualifications
- 15+ years of overall IT experience, with strong background in enterprise system design and large-scale architecture.
- 10+ years specialized in ServiceNow + TNI architecture, including hands-on experience with telecom inventory models.
- Strong expertise across ServiceNow telecom ecosystem: TNI, CMDB, Discovery, Service Operations, ITOM, CSM, FSM/FSL.
- Proven experience designing integrations between ServiceNow and OSS/BSS systems.
- Experience defining data models for network equipment, logical circuits, racks, capacity, and telecom topology.
- Strong communication and stakeholder management skills, including experience presenting to senior executives.
- ServiceNow certifications preferred: Certified System Administrator CIS (any Telecom/CMDB/Discovery/CSM/ITSM modules), CAD, CTA (preferred).
Preferred Skills
- Experience in telecom network modeling, network topologies, fiber/circuit provisioning, and network operations.
- Familiarity with AI features in ServiceNow—Predictive Intelligence, Automation Engine, AIOps.
- Understanding of cloud (AWS/Azure/GCP), microservices, and enterprise integration patterns.
- Hands-on experience with pre-sales, estimation, and solution shaping for large telecom RFPs.
This role is critical in helping telecom enterprises modernize network operations, unify inventory systems, reduce operational complexity, and accelerate digital transformation on the ServiceNow platform.
ServiceNow TNI Architect in Reading employer: Prodapt Solutions Private Limited
Contact Detail:
Prodapt Solutions Private Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow TNI Architect in Reading
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecom industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your experience with ServiceNow and TNI architecture. Share specific examples of how you've driven digital transformation in past roles.
✨Tip Number 3
Prepare for those interviews like a pro! Research the company’s current projects and challenges in the telecom space. Tailor your answers to show how your skills can help them tackle these issues head-on.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it shows you’re genuinely interested in joining our team. Let’s make it happen!
We think you need these skills to ace ServiceNow TNI Architect in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with ServiceNow and TNI architecture. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share your passion for telecom transformation and how your background can drive innovation on the ServiceNow platform.
Showcase Your Leadership Skills: Since this role involves guiding teams and engaging with stakeholders, make sure to highlight your leadership experiences. We love to see examples of how you've mentored others or led successful projects in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Prodapt Solutions Private Limited
✨Know Your Stuff
Make sure you brush up on your ServiceNow and TNI architecture knowledge. Be ready to discuss specific projects you've worked on, especially those involving telecom inventory models and integrations with OSS/BSS systems. This will show that you have the hands-on experience they’re looking for.
✨Showcase Your Leadership Skills
Since this role involves guiding teams and mentoring others, be prepared to share examples of how you've led projects or teams in the past. Highlight your experience in conducting design reviews and ensuring adherence to best practices, as this will demonstrate your capability to lead solution architecture effectively.
✨Engage with Stakeholders
This position requires strong communication skills, especially when dealing with CXO-level stakeholders. Think of instances where you've successfully engaged with business leaders or conducted workshops. Being able to articulate your approach to stakeholder management will set you apart.
✨Stay Ahead of the Curve
Familiarise yourself with the latest trends in AI capabilities within ServiceNow, such as predictive intelligence and AIOps. Discussing how you can drive innovation and modernisation in telecom operations will show that you're not just a fit for the role but also a forward-thinking candidate.