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- Tasks: Lead ServiceNow solutions from pre-sales to delivery, ensuring business value for clients.
- Company: Dynamic consulting firm focused on digital transformation and innovative solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team that values innovation and offers excellent career advancement.
- Why this job: Be the technical leader driving impactful digital transformations for top-tier clients.
- Qualifications: 10+ years in consulting, with expertise in ServiceNow and strong communication skills.
The predicted salary is between 80000 - 100000 £ per year.
As a Principal Solution Architect in our Consulting & Solutioning practice, you will be the technical face of our firm for Tier 1 and Tier 2 clients. You will lead the "Pre-Sales to Delivery" lifecycle, ensuring that our ServiceNow solutions are not only technically sound but also drive measurable business value for our customers. You will bridge the gap between executive stakeholders and our delivery teams, turning complex visions into reality.
Responsibilities
- Strategic Consulting & Advisory
- Act as a Trusted Advisor to client CIOs and IT Directors, guiding them through Digital Transformation journeys on the ServiceNow platform.
- Lead Architectural Discovery Workshops to capture complex business requirements and define the target state architecture.
- Conduct "Configuration vs. Customization" assessments to help clients maximize their ROI while minimizing technical debt.
- Solution Design & Pre-Sales Support
- Collaborate with sales teams to architect bespoke solution offerings, including proprietary accelerators and industry-specific toolkits (e.g., Telecom GTM TechCo toolkits).
- Define the technical scope for Statements of Work (SOWs), ensuring clear deliverables and realistic timelines for large-scale migrations and implementations.
- Present technical demonstrations and "Art of the Possible" sessions to prospective clients.
- Delivery Oversight & Governance
- Provide high-level technical oversight for Large-Scale Migrations (e.g., legacy BMC Remedy to ServiceNow), ensuring architectural integrity is maintained throughout the project.
- Establish Instance Governance frameworks for clients, including standards for update set migrations, environment cloning, and API custom integrations.
- Serve as the final escalation point for technical design decisions across the CSM, TSM, ITOM, TNI, ITSM, SPM and HRSD domains.
Requirements
- Technical Expertise Requirements
- Platform Mastery: Extensive experience across the comprehensive ServiceNow suite, with deep specialization in TSM, CSM, ITOM, and SPM.
- Integration & Customization: Proven ability to architect integrations using TM Forum Open APIs and proprietary network accelerators for industry-specific needs.
- Engineering Leadership: Experience leading the architecture of custom platform applications and bespoke products.
- Certifications & Qualifications
- Top-Tier Credentials: Certified Technical Architect (CTA) is required. CMA Cohort membership is highly preferred.
- Specialized Certifications: CIS (Certified Implementation Specialist) across multiple domains: CSM, ITOM, ITSM, HR, and CAD.
- Consulting Background: Minimum 10+ years of experience in a customer-facing consulting or service integration role, specifically within the "Connectedness" or Telecommunications sectors.
Professional Attributes
- Communication: Exceptional ability to explain complex technical concepts to non-technical executive stakeholders.
- Adaptability: Comfortable moving between high-level strategy and deep-dive technical troubleshooting.
- Influence: Ability to lead and mentor delivery teams while managing client expectations under pressure.
Principal ServiceNow Solution Architect in Reading employer: Prodapt Solutions Private Limited
Contact Detail:
Prodapt Solutions Private Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Principal ServiceNow Solution Architect in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Principal ServiceNow Solution Architect role.
✨Tip Number 2
Showcase your expertise! Prepare a portfolio of your past projects and solutions you've architected. When you’re in interviews, we want you to share those success stories that highlight your technical mastery and how you’ve driven business value for clients.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. We need you to be able to explain complex concepts clearly, especially when chatting with executive stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Principal ServiceNow Solution Architect in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with ServiceNow and any relevant certifications. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Principal ServiceNow Solution Architect role. Share specific examples of how you've driven business value in past projects.
Showcase Your Technical Expertise: Don’t hold back on your technical skills! Detail your experience with the ServiceNow suite and any integrations you've worked on. We love seeing how you’ve tackled complex challenges in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Prodapt Solutions Private Limited
✨Know Your ServiceNow Inside Out
Make sure you have a solid grasp of the entire ServiceNow suite, especially TSM, CSM, ITOM, and SPM. Brush up on your technical knowledge and be ready to discuss how you've used these tools in past projects, as this will show your expertise and confidence.
✨Prepare for Scenario-Based Questions
Expect to face questions that require you to think on your feet. Prepare for scenarios where you might need to advise a client on digital transformation or lead an architectural discovery workshop. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Showcase Your Communication Skills
As a Principal Solution Architect, you'll need to explain complex concepts to non-technical stakeholders. Practice simplifying your explanations and focus on how you can bridge the gap between technical teams and executive clients. This will demonstrate your ability to be a trusted advisor.
✨Highlight Your Leadership Experience
Be ready to discuss your experience leading teams and managing client expectations. Share specific examples of how you've mentored others or navigated challenging situations. This will illustrate your capability to influence and guide delivery teams effectively.