Regional Operations Manager North – Complex Health and Social Care
About the Role
Procurae Group are expanding and we are looking for a Regional Operations Manager to lead a portfolio of high-quality social care services across our growing organisation.
You will oversee services delivering specialist complex care, alongside supported living, domiciliary care, and adult day services, ensuring they are safe, effective, and consistently delivering outstanding outcomes.
This is a key leadership role with real influence perfect for someone who is passionate about quality, culture, and performance.
Uniquely each Regional Operations Manager will support a small number of services, therefore this role has a real focus on the people we support and the teams within each service.
About Us
- Dales Community Care
We are proud that all our services are rated Good or Outstanding by CQC, and we have built a strong reputation for high staff engagement, retention, and positive culture.
Your Key Responsibilities
- Drive CQC compliance and quality improvement across the North region
- Lead, coach, and support Service Managers to deliver high performance
- Oversee services supporting individuals with complex and high-dependency needs
- Monitor and improve key KPIs (quality, staffing, financial performance)
- Support service mobilisation, growth, and development
- Promote a positive, values-led culture across all teams
What We’re Looking For
- Proven experience in a multi-site leadership role in social care
- Strong knowledge of CQC standards and KLOEs
- Experience working within complex care environments
- A confident and hands-on leadership style
- Ability to drive performance, quality, and engagement
- Passion for delivering high-quality care and developing teams
- A deep understanding of the financial aspects of operating a multi-site business
What You’ll Get
- A senior leadership role with real impact and autonomy
- A supportive and collaborative leadership team
- Opportunity to lead high-performing services and drive further growth
- Ongoing professional development and career progression
- Competitive salary and benefits package
Location & Travel
This is an office based post, with the main office base in the North region. The postholder will be required to work across our services based in Thirsk, Skipton and Halifax, according to business needs. Regular travel between these services is therefore required.
Why Join Procurae Group?
You’ll be joining an organisation that is:
- People-focused (strong engagement and retention)
- Growing and ambitious
- Committed to doing the right thing for the People We Support and our teams
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Regional Operations Manager (North) in Brighouse employer: Procurae Group
CJP Outreach Services is an exceptional employer, offering a supportive and compassionate work environment for those looking to make a meaningful impact in the lives of individuals with complex needs. With industry-specific training, flexible work patterns, and clear pathways for career development, employees are empowered to grow while being part of a team that values open communication and outstanding care. Join us in West Vale and experience the rewarding nature of our work, backed by an Outstanding CQC rating and a strong commitment to staff well-being.
