At a Glance
- Tasks: Manage exciting digital projects from start to finish, ensuring top-notch delivery and client satisfaction.
- Company: Join a vibrant creative agency in Bristol, known for its innovative approach and measurable results.
- Benefits: Enjoy a hybrid working model, a 4-day work week, and fantastic perks like private medical insurance.
- Other info: Be part of a certified B Corp, committed to sustainability and making a positive impact.
- Why this job: Gain hands-on experience in digital project management while collaborating with talented teams on diverse projects.
- Qualifications: 2+ years in digital project delivery, strong communication skills, and a knack for managing multiple projects.
The predicted salary is between 63000 - 77000 £ per year.
About us
Based in the heart of vibrant Bristol, Proctor + Stevenson is a highly respected, international creative agency with a focus on measurable results.
Whether on or offline, we provide a full range of design and marketing services, from strategy, campaigns and lead generation to brand building, events, product communications and web builds.
Role purpose
Digital Project Managers are responsible for the successful delivery and ongoing management of digital platforms and projects for our clients.
This includes website design, builds, migrations, feature development and long-term platform support.
Working closely with our technical development team, creative studio, account managers and clients, Digital Project Managers oversee the full lifecycle of digital delivery – from initial scoping and planning through to launch, optimisation and ongoing improvement.
The role combines traditional project management with client partnership and platform oversight, ensuring projects and retainers are delivered efficiently, commercially and to a high technical standard.
Why This Role Is Unique
Our Digital Project Managers work across a diverse mix of technical and creative projects, collaborating with developers, designers, strategists and clients to deliver meaningful digital solutions.
The role offers broad exposure across modern digital platforms, technical delivery processes and long-term platform management, making it an excellent opportunity for someone looking to develop deep expertise in digital delivery within a full-service agency environment.
- Key Accountabilities
- Project Delivery
- Managing multiple projects of varying scale and complexity simultaneously
- Defining project scope, timelines, budgets and delivery plans
- Coordinating internal teams including developers, designers and external partners
- Managing the full project lifecycle from scoping through to launch and aftercare
- Facilitating sprint planning, stand‑ups, reviews and project status meetings
- Coordinating testing, QA processes and user acceptance testing
- Managing content migration processes where required
- Identifying and managing project risks, issues and dependencies
- Ensuring projects are delivered on time, within scope and within budget
- Maintaining accurate project documentation including plans, status updates and reporting
- Client & Account Partnership
- Building strong working relationships with client stakeholders
- Understanding client aims, business and market, to help deliver commercial solutions
- Communicating complex technical information clearly to non-technical audiences
- Managing client expectations throughout the delivery process
- Identifying opportunities for platform improvements or future work
- Contributing to forecasting and planning for ongoing client activity
- Helping ensure the commercial health of projects and accounts
- Platform & Retainer Management
- Managing ongoing support retainers and maintenance pipelines
- Coordinating continuous improvement workstreams and feature development
- Supporting SEO maintenance and optimisation initiatives
- Managing incidents, investigating root causes and coordinating resolution
- Ensuring platforms remain stable, secure and aligned with client goals
- Delivery Operations
- Resource planning and coordination across projects
- Supporting budget tracking and margin awareness
- Maintaining delivery tooling such as Jira and timesheet systems
- Supporting financial forecasting and invoicing processes
- Producing documentation such as Statements of Work, RAID logs and reporting
- Escalating risks, issues or opportunities to senior delivery or technical leadership when required
Skills and experience
Essential experience
- 2+ years’ experience delivering digital projects in an agency or similar environment
- Experience managing website builds, migrations or digital platform projects
- Strong understanding of the project lifecycle from scoping to launch
- Experience working with Agile, Scrum or Waterfall delivery approaches
- Capable of building sustained client relationships and growth.
- Excellent organisational and communication skills
- Ability to manage multiple projects simultaneously
- Confidence communicating with both technical teams and non-technical stakeholders
Desirable experience
- Experience with project management tools such as Jira or similar
- Exposure to financial forecasting, budgeting or invoicing processes
- Experience collaborating with account management teams on client growth
- Familiarity with our core CMS platform offering of Drupal, Webflow & Payload as well as Word Press, Laravel or Next. js framework exposure
- Understanding of hosting environments such as AWS, Pantheon or Vercel
- Exposure to SEO maintenance or digital optimisation projects
- Experience using modern delivery tooling including AI-assisted workflows
Person specification
- Strong interpersonal and communication skills
- Curiosity and a proactive approach to problem solving
- Excellent organisational and planning abilities
- Comfort working in a fast-paced environment with competing priorities
- Confidence managing stakeholder expectations
- A collaborative mindset when working with cross-disciplinary teams
- Flexibility and adaptability when navigating complex projects
- An empathetic approach to supporting colleagues and creating a positive team environment
- Open mindset to learn from others, build new skills and contribute with new ideas/solutions.
What we offer
- Hybrid working
- 4 Day working week
- Family friendly benefits
- Private medical insurance
- Company pension scheme
- 23 days holiday, increasing to 25 – plus bank holidays
- Training and development opportunities – technical, professional and other exciting skills
- Salary Sacrifice car scheme
- Cycle to work scheme with secure cycle parking (and showers and a drying room at the office!).
- Retail and gym discounts
- Team socials such as board game nights and other fun nights/days out
- Corporate Social Responsibility (CSR) Commitment
We are proud to be a certified B Corp, committed to operating as a responsible and sustainable business.
Our CSR approach focuses on making a positive impact on our people, our communities, and the environment.
Every colleague contributes to helping us uphold these commitments.
As part of this role, you are expected to
- Support an inclusive, fair, and equitable workplace where everyone can thrive.
- Act in ways that promote our environmental goals, including reducing waste and using resources responsibly.
- Participate in community and social impact initiatives that strengthen our local and global communities.
- Apply ethical decision‑making in day-to-day work, ensuring integrity and accountability.
- Champion and adhere to our CSR and B Corp policies, helping us continuously improve.
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Digital Project Manager employer: Proctor and Stevenson
Proctor and Stevenson is an exceptional employer that values innovation and collaboration within its vibrant Bristol office. With a strong focus on employee growth, the company offers extensive training opportunities and a supportive work culture that encourages creativity and teamwork. Enjoy a competitive salary package alongside a range of benefits designed to enhance your work-life balance in a dynamic B2B marketing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Project Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Proctor and Stevenson are looking for when hiring for a Digital Project Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Proctor and Stevenson for the Digital Project Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Proctor and Stevenson as a Digital Project Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Proctor and Stevenson’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Digital Project Manager.
We think you need these skills to ace Digital Project Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Proctor and Stevenson, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Proctor and Stevenson's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Proctor and Stevenson. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Proctor and Stevenson
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Proctor and Stevenson uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Proctor and Stevenson. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
