Description Are you excited by the opportunity to combine technology, data, digital commerce, and consumer engagement to drive business growth? We're looking for an eCommerce Leader to lead the technology, data, and digital commerce capabilities supporting the Nature's Best and Lamberts brands. In this role, you will own and evolve the digital ecosystem that powers our direct-to-consumer business, helping create exceptional customer experiences, unlocking the value of consumer data, and shaping the future of our digital growth strategy. With accountability for commercial results, technology innovation, CRM, data-driven marketing, and IT security, this is a unique opportunity to make a tangible impact across the business. Location: Royal Tunbridge Wells, Kent Job Purpose Commercial Technology Leadership Lead the end-to-end design, operation, and optimization of the Nature's Best and Lamberts DTC and CRM technology ecosystem, driving consumer acquisition, conversion, retention, and business growth. Own the technology strategy and multi-year roadmap, identifying opportunities to strengthen the DTC and CRM ecosystem and deliver annual and long-term commercial objectives, including net sales growth targets. Manage the technology budget, agency investments, and vendor partnerships to continuously improve content, user experience (UX), SEO/GEO performance, and site effectiveness. Lead digital activation initiatives, prioritize projects, and ensure the reliable operation of the technology ecosystem through effective issue resolution and continuous improvement. Data Private Medical Insurance; P 25 Days' Holiday, and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. Job Qualifications What We're Looking For Bachelor's, Master's, or MBA degree in a quantitative field such as Information Systems, Computer Science, Engineering, Business Analytics, Data Science, Statistics, or a related discipline. Strong business acumen combined with a passion for technology, digital commerce, and data. Ability to lead, influence, and collaborate across cross-functional teams, external partners, and agency relationships. Strong communication and stakeholder management skills, with the ability to translate business needs into practical technology and data solutions. An entrepreneurial, curious, and action-oriented mindset, with a passion for innovation and continuous improvement. Fluent English, written and spoken. Experience We'd love to hear from candidates who bring experience across several of the following areas: Shopify-based DTC ecosystems, CRM platforms, and digital commerce technology environments. Data and AI platforms such as Azure, AWS, or Google Cloud, including API integrations. UX optimization, SEO/GEO, and digital customer experience improvement. Omnichannel marketing, including acquisition and retention channels across paid media, social, influencer, affiliate, email, loyalty, and subscription programs. DTC and performance marketing metrics, including CAC, AOV, LTV, CPC, and VTR. Analytics and reporting tools such as Power BI, GA4, and Google Tag Manager. Project management in complex, multi-stakeholder environments. Data privacy (GDPR / UK DPA) and information security practices. Strong analytical and statistical capabilities. Nice to Have Experience with programming languages such as Python, Java, SQL, HTML, or PHP and an understanding of software development best practices are a plus Right to Work: For this role, P
Ecommerce Leader in Kent employer: Procter & Gamble
Procter & Gamble is an exceptional employer, offering HGV Drivers a dynamic work environment with flexible shifts that cater to your lifestyle. With a strong focus on employee development, competitive benefits including a pension and private medical cover, and a commitment to safety and teamwork, you'll find meaningful and rewarding employment in a globally respected company.
