Senior Director, Customer Success & Solutions Eng – EMEA
Senior Director, Customer Success & Solutions Eng – EMEA

Senior Director, Customer Success & Solutions Eng – EMEA

Full-Time 160000 - 220000 £ / year (est.) No home office possible
Procore

At a Glance

  • Tasks: Lead a dynamic team to enhance customer success and drive value across EMEA.
  • Company: Procore, a leader in construction technology with a focus on innovation.
  • Benefits: Competitive salary, bonuses, equity compensation, and a vibrant work culture.
  • Other info: Fast-paced environment with opportunities for growth and impact.
  • Why this job: Shape the future of construction tech while leading a passionate team.
  • Qualifications: Extensive leadership experience in B2B SaaS and familiarity with AI tools.

The predicted salary is between 160000 - 220000 £ per year.

Procore is seeking a Senior Director for Customer Success & Solutions Engineering EMEA to drive total customer lifetime value by leading a dynamic team across the EMEA region. This role requires extensive second-level leadership experience, proficiency in B2B SaaS, and prior involvement with AI tools.

The position offers a competitive salary between €160,000.00 and €220,000.00 annual, with additional potential bonuses and equity compensation. If you thrive in a fast-paced environment and possess a strong analytical mindset, join us in shaping construction technology.

Senior Director, Customer Success & Solutions Eng – EMEA employer: Procore

Procore is an exceptional employer that fosters a vibrant work culture focused on innovation and collaboration, particularly in the dynamic EMEA region. With competitive salaries, equity compensation, and a commitment to employee growth through continuous learning opportunities, Procore empowers its team to excel in the fast-evolving field of construction technology. Join us to make a meaningful impact while enjoying the benefits of a supportive and forward-thinking workplace.
Procore

Contact Detail:

Procore Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Director, Customer Success & Solutions Eng – EMEA

Tip Number 1

Network like a pro! Reach out to connections in the industry, especially those who work at Procore or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.

Tip Number 2

Prepare for the interview by researching Procore’s culture and values. We want to see how you align with our mission in shaping construction technology, so be ready to share your insights on customer success and AI tools.

Tip Number 3

Showcase your leadership experience! Be prepared to discuss specific examples of how you've led teams to success in B2B SaaS environments. We love hearing about your strategies and the impact they had on customer lifetime value.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Procore.

We think you need these skills to ace Senior Director, Customer Success & Solutions Eng – EMEA

Second-Level Leadership
B2B SaaS Proficiency
AI Tools Experience
Analytical Mindset
Team Management
Customer Success Strategy
Dynamic Team Leadership
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Director role. Highlight your leadership experience in B2B SaaS and any work you've done with AI tools to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer success and how you can drive value for our clients. Be sure to mention why you're excited about shaping construction technology with us.

Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, include examples of how you've used data to make decisions or improve processes in your previous roles. We love seeing how you think!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Procore

Know Your Stuff

Make sure you’re well-versed in B2B SaaS and AI tools. Brush up on the latest trends and how they apply to customer success. This will show that you’re not just familiar with the industry but also passionate about it.

Show Leadership Experience

Prepare examples of your second-level leadership experience. Think about times when you’ve led teams to success, especially in dynamic environments. Be ready to discuss your approach to motivating and developing talent.

Understand Customer Lifetime Value

Familiarise yourself with strategies to drive customer lifetime value. Be prepared to share your insights on how to enhance customer relationships and retention, as this is crucial for the role.

Ask Insightful Questions

Prepare thoughtful questions about Procore’s vision and challenges in the EMEA region. This shows your genuine interest in the company and helps you assess if it’s the right fit for you.

Senior Director, Customer Success & Solutions Eng – EMEA
Procore

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