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- Tasks: Lead projects to deliver professional services for clients, managing resources and timelines.
- Company: Procore Technologies builds cloud-based software for efficient construction management.
- Benefits: Enjoy private medical insurance, a pension plan, 25 days holiday, and wellness stipends.
- Why this job: Join a dynamic team that values innovation, ownership, and personal growth.
- Qualifications: 3+ years in project management with experience in service delivery and client onboarding.
- Other info: This is a 12-month fixed-term contract based in London.
The predicted salary is between 43870 - 49800 £ per year.
Project Manager, Professional Services (12 Month FTC)
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Project Manager, Professional Services (12 Month FTC)
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Job Description
We’re looking for a Project Manager responsible for the successful delivery of professional service engagements for our Emerging & Mid-Market Customers. The Project Manager will manage internal and external resources to successfully deliver services engagements on time and on budget. This role is a balance of independent work where you’ll own and develop multiple new accounts at a time. This role also requires partnership with Professional Services Consultants, Delivery teams, Sales counterparts, Product, and other Customer Success team members to help your clients onboard and grow with Procore.
Job Description
We’re looking for a Project Manager responsible for the successful delivery of professional service engagements for our Emerging & Mid-Market Customers. The Project Manager will manage internal and external resources to successfully deliver services engagements on time and on budget. This role is a balance of independent work where you’ll own and develop multiple new accounts at a time. This role also requires partnership with Professional Services Consultants, Delivery teams, Sales counterparts, Product, and other Customer Success team members to help your clients onboard and grow with Procore.
As a successful Project Manager, you have a consultative mindset and can quickly understand both Procore’s Technology and the industries we serve. You will apply best practices and solutions to each client based on their individual business processes and goals. You’ll be instrumental in planning clients’ services, developing roll-out strategies, managing resources, and executing against their project plan to fulfil the project scope. Leveraging this consultative approach, you will deliver Industry, Technology and Change Management thought leadership while encompassing Procore’s values of Openness, Optimism, and Ownership.
To build successful relationships with our team and your clients, client onsite travel and company event travel may be required up to 10% of the time.
This position reports to the Manager of Project Management Services, EMEA and is located in our London office. We’re looking for someone to join us immediately.
Note: This is a Fixed Term Contract with a 12-month duration.
What you’ll do:
- Work with clients to create a services strategy that focuses on business based outcome delivery. This consists of leading discovery and design workshops, developing Gantt project plans, managing and forecasting resources, tracking and managing risk, building change management strategies, and fostering relationships with Executives.
- Responsible for budget and margin for projects within your book of business
- Stakeholder management with technical leadership, and our Customer Success department to establish responsibilities and internal due dates for all business partners on each project
- Help create efficiencies by developing and implementing repeatable processes and templates to ensure standardization where possible
- Create and manage custom service delivery project plans to ensure on time delivery of services, deliverables, and outcomes
- Remain current on customer needs, industry trends, market activities, and competitors to build trust and create meaningful relationships among Champions and key points of contact within each account
- Provide the highest level of service and support to {Insert Customer Segment or vertical} through diligent and proactive communication
- Partner with Sales and Professional Services Consultants to help scope customer services and develop key project milestones and deliverables, as well as Product Managers and Customer Success Managers to further client success
- Working knowledge of Procore’s product offerings, and a deep understanding of Procore’s business model, services, emerging technologies, and Implementation best practices
What we’re looking for:
- 3+ years experience managing service delivery or implementations, skills required:
- Prior experience creating and managing Gantt project schedules, managing and forecast resources, budget and margin reporting, track and manage risk, build change management strategies, establish standard operating procedures, deep understanding of value drivers etc.
- A history of servicing organizations with complex web and mobile applications utilized for documentation management, project management, or similar
- Preferred experience related to construction and/or financial SaaS industry, and Organisational Change Management Consulting
- Successful candidates are innovative, persuasive, creative, and have a genuine curiosity in their clients business. Goal and results oriented, optimistic, smart, value added mindset, proactive and easily adapts to change.
- Successful management of projects and SOWs delivery
- Demonstrated successful software client services with proven experience onboarding and training seven figure clients
- Strong empathy for customers AND passion for project management and organization
While our Project Management team works closely with all levels of our organization, including our sales team, this position does not include any direct selling-related tasks or activities. Our Implementation team is solely focused on ensuring Procore\’s clients are well supported, educated, and fully adopted on our platform.
Additional Information
Base Pay Range £51,838 – £71,278 plus commission for an estimated on-target earnings of £60,986 – £83,856. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That\’s why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings:
- Health:
- Private medical insurance for yourself and immediate family with no excess payments
- Life and income protection insurance
- Quarterly wellness stipend
- Company pension plan
- Employee stock purchase plan
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.
If you\’d like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Project Management and Information Technology
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Industries
Software Development
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Project Manager, Professional Services (12 Month FTC) employer: Procore Technologies
Contact Detail:
Procore Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager, Professional Services (12 Month FTC)
✨Tip Number 1
Familiarise yourself with Procore's product offerings and the construction industry. Understanding how Procore's software can benefit clients will help you demonstrate your consultative mindset during interviews.
✨Tip Number 2
Network with current or former employees of Procore to gain insights into the company culture and expectations for the Project Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed projects in the past, particularly those involving complex web and mobile applications. Highlighting your experience with Gantt project schedules and resource management will be crucial.
✨Tip Number 4
Showcase your ability to build relationships with stakeholders by preparing anecdotes that illustrate your communication skills and how you've fostered collaboration in previous roles. This is key for a position that requires partnership with various teams.
We think you need these skills to ace Project Manager, Professional Services (12 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, particularly in service delivery or implementations. Use specific examples that demonstrate your ability to manage resources, budgets, and timelines effectively.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Procore Technologies. Mention how your consultative mindset and experience align with their values of Openness, Optimism, and Ownership. Be sure to include specific achievements that showcase your project management skills.
Showcase Relevant Skills: Emphasise your skills in creating Gantt project schedules, managing risks, and developing change management strategies. Highlight any experience you have in the construction or financial SaaS industry, as this is preferred for the role.
Research Procore Technologies: Familiarise yourself with Procore's products and services. Understanding their business model and the industries they serve will help you tailor your application and demonstrate your genuine interest in the company.
How to prepare for a job interview at Procore Technologies
✨Understand Procore's Values
Before your interview, make sure you understand Procore's core values: Openness, Optimism, and Ownership. Be prepared to discuss how these values resonate with your own work ethic and how you can embody them in the Project Manager role.
✨Showcase Your Project Management Skills
Highlight your experience with Gantt project schedules, resource management, and budget forecasting. Prepare specific examples of past projects where you successfully managed timelines and delivered results, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate a Consultative Mindset
Since the role requires a consultative approach, be ready to discuss how you've previously tailored solutions to meet client needs. Share examples of how you've built relationships with clients and collaborated with cross-functional teams to achieve project goals.
✨Research Industry Trends
Familiarise yourself with current trends in the construction and financial SaaS industries. Being knowledgeable about market activities and competitors will not only impress your interviewers but also show that you're proactive and genuinely interested in the field.
