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- Tasks: Inspire a team and deliver exceptional customer experiences in a dynamic retail environment.
- Company: Join ProCook, the UK's fastest-growing kitchenware brand with a supportive culture.
- Benefits: Up to £29,000 salary, generous discounts, bonuses, and paid volunteering days.
- Why this job: Be part of a friendly team and grow with a fast-paced, innovative company.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Enjoy learning opportunities and a bike-to-work scheme.
The predicted salary is between 17400 - 34800 £ per year.
Join Our Team as Deputy Manager - ProCook at Our Doncaster Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK's fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Doncaster Store! This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you'll complete mandatory training including two days at our Head Office in Gloucester and four weeks at one of our training stores. The timing and order of this training may vary.
Responsibilities
- Support the Store Manager in daily operations and team leadership.
- Engage with customers to provide personalised product guidance and outstanding service.
- Assist in training team members on products, sales techniques, and customer engagement.
- Maintain high standards of store presentation, cleanliness, and inventory management.
- Drive sales through innovative merchandising and customer service strategies.
What You Will Do Daily
- Start each day with a team briefing to set goals and tasks.
- Monitor customer service standards and take action to enhance customer satisfaction.
- Ensure compliance with company policies and operational procedures.
- Conduct stock checks and manage inventory efficiently.
- Assist the Store Manager in achieving sales targets and KPIs.
Requirements
- Enthusiastic about providing top-notch customer service.
- Experienced in retail management or supervisory roles.
- A strong leader who can motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Organised and detail-oriented with a problem-solving mindset.
- Comfortable using retail management systems and technology.
Our Commitment to You And Your Commitment to ProCook
We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in.
Benefits
- Salary is up to £29,000/year depending on experience.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
Deputy Store Manager in Doncaster employer: Procook's Sustainability
Contact Detail:
Procook's Sustainability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Doncaster
✨Tip Number 1
Get to know the company inside out! Research ProCook's values, products, and customer service approach. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've motivated a team or resolved conflicts. Be ready to share these stories in your interview to demonstrate your capability as a Deputy Manager.
✨Tip Number 3
Show off your customer service passion! Prepare to discuss how you've gone above and beyond for customers in previous roles. ProCook values exceptional service, so let them know how you can contribute to that culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with retail management systems, which is a big plus for this role.
We think you need these skills to ace Deputy Store Manager in Doncaster
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing top-notch customer service shine through. Share specific examples of how you've gone above and beyond to help customers in previous roles. We love candidates who genuinely care about making a difference!
Highlight Your Leadership Skills: As a Deputy Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times when you've motivated or inspired a team to achieve goals. We want to see that you can bring energy and reliability to our store!
Be Organised and Detail-Oriented: In retail management, being organised is key! When crafting your application, mention any systems or processes you've implemented to keep things running smoothly. We appreciate candidates who can manage inventory efficiently and maintain high standards.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our fantastic company culture. Don’t miss out on the opportunity to join our friendly team!
How to prepare for a job interview at Procook's Sustainability
✨Know the Brand Inside Out
Before your interview, make sure you research ProCook thoroughly. Understand their products, values, and what sets them apart in the kitchenware market. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can bring that same energy to ProCook.
✨Engage with Customer Service Scenarios
Expect questions about customer service situations. Think of specific instances where you went above and beyond for a customer. Highlight your problem-solving skills and how you can enhance customer satisfaction at ProCook.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if ProCook is the right fit for you.
