At a Glance
- Tasks: Lead a dynamic team and ensure customers have an amazing shopping experience.
- Company: Join ProCook, the UK's fastest-growing kitchenware brand.
- Benefits: Competitive salary, generous discounts, and quarterly bonuses.
- Why this job: Be part of a friendly team and make a real impact in retail.
- Qualifications: Retail management experience and strong leadership skills required.
- Other info: Enjoy learning opportunities and contribute to sustainability efforts.
The predicted salary is between 26400 - 29000 £ per year.
Join ProCook, the UK's fastest-growing kitchenware brand, as a Deputy Manager at our Tunbridge Wells Store! In this role, you will support the Store Manager in leading a talented team and ensuring our customers have a fantastic shopping experience filled with great products and exceptional service.
Your Everyday Responsibilities:
- Kick off your day by engaging your team and outlining daily goals.
- Assist customers to find precisely what they need and provide exceptional service.
- Train and mentor your team on product knowledge and sales techniques.
- Ensure the store is maintained to high visual and cleanliness standards.
- At the end of the day, ensure the preparation for the next day is seamless.
Key Activities:
- Assist the Store Manager in overseeing daily operations.
- Step into the role of Store Manager when required.
- Promote a customer-first culture that drives loyalty and satisfaction.
- Encourage teamwork and maintain a positive working atmosphere.
- Ensure compliance with company policies and operational procedures.
- Help manage inventory and stock levels to maintain efficiency.
Requirements What We're Looking For:
- A passion for providing outstanding customer service.
- Experience in a retail management role.
- Ability to thrive in a fast-paced and dynamic environment.
- Strong leadership skills with a hands-on approach.
- Excellent communication skills to engage and motivate a team.
- Attention to detail and strong organisational skills.
- Comfortable using retail management systems and technology.
Benefits Why You'll Love Working at ProCook:
- The salary is £26,400 - £29,000/year depending on experience and skills.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
We Welcome Everyone: ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible.
About ProCook's Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Apply now and let's create something extraordinary together!
Deputy Manager in Wells-next-the-Sea employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Wells-next-the-Sea
✨Tip Number 1
Get to know the company culture! Before your interview, check out ProCook's social media and website. Understanding their values and vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice your leadership stories! Think of times when you've successfully led a team or handled a tough situation. Sharing these experiences during your interview will highlight your hands-on approach and strong leadership skills.
✨Tip Number 3
Show off your customer service passion! Be ready to discuss how you've gone above and beyond for customers in the past. ProCook loves a customer-first culture, so let that enthusiasm shine through!
✨Tip Number 4
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows your interest and helps you figure out if ProCook is the right place for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Deputy Manager in Wells-next-the-Sea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you love helping customers and making their shopping experience fantastic!
Tailor Your Experience: Make sure to highlight your retail management experience in a way that aligns with the Deputy Manager role. We’re looking for specific examples of how you've led teams and improved customer satisfaction.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for our team at ProCook.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with ProCook.
How to prepare for a job interview at ProCook
✨Know Your Products
Before the interview, make sure you’re familiar with ProCook's range of kitchenware. Being able to discuss specific products and how they enhance customer experiences will show your passion for the brand and your readiness to engage customers.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you successfully led a team or improved customer service. Highlighting your hands-on approach and ability to motivate others will resonate well with the interviewers looking for a Deputy Manager.
✨Emphasise Customer Service
ProCook values outstanding customer service, so be ready to share stories that demonstrate your commitment to putting customers first. Discuss how you’ve handled challenging situations and turned them into positive outcomes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how ProCook measures success in customer satisfaction. This shows your genuine interest in the role and the company.