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- Tasks: Lead a passionate team to deliver exceptional customer service and manage store operations.
- Company: ProCook is a leading UK kitchenware retailer committed to sustainability and ethical business practices.
- Benefits: Enjoy a competitive salary, generous discounts, and 33 days annual leave plus bonuses.
- Why this job: Shape customer experiences in a friendly, close-knit team while growing your career in retail management.
- Qualifications: Retail management experience, strong leadership skills, and a passion for kitchenware are essential.
- Other info: ProCook values diversity and offers a supportive environment for all applicants.
The predicted salary is between 28000 - 31000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Exciting Career Opportunity: Store Manager at ProCook!
Are you passionate about culinary arts and retail management? ProCook is seeking a skilled Store Manager to lead our vibrant team and drive our store\’s success in our Bath Store. You\’ll create a welcoming environment for customers while ensuring the store meets its sales targets and delivers an exceptional shopping experience.
Your Role:
As the Store Manager, you will oversee daily operations, manage team performance, and develop innovative strategies to enhance sales and customer satisfaction. You\’ll play a vital role in training and motivating staff, ensuring that the entire team reflects the ProCook commitment to quality and service.
This is a full-time, permanent role requiring 40 hours per week, spread over 5 days of a 7-day rota, from Monday to Sunday, at our Bath Store.
Key Responsibilities:
- Manage day-to-day store operations, ensuring a high standard of customer service.
- Lead, train, and mentor a dedicated team to achieve sales goals.
- Implement effective merchandising and inventory management practices.
- Analyse sales trends and adjust strategies to meet customer needs and preferences.
- Foster a positive and engaging shopping atmosphere for customers and employees.
Requirements
Qualifications & Skills:
- Proven experience in retail management.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent communication and interpersonal skills.
- Passion for kitchenware and customer service.
- Ability to analyse data and make informed business decisions.
- Comfortable working in a fast-paced environment.
Benefits
Why You\’ll Love Working at ProCook:
- Salary is between £35,000 – £37,000/annum depending on experience
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close‑knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including Bank Holidays.
- Learning & Development opportunities.
- Bike to Work scheme.
We Welcome Everyone
At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We\’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook\’s Sustainability Commitment
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
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Store Manager employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with ProCook's product range and values. Understanding their commitment to sustainability and customer service will help you align your answers during the interview, showcasing your passion for kitchenware and dedication to the brand.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight specific instances where you motivated staff to achieve sales targets or improved customer experiences, as this will demonstrate your leadership skills effectively.
✨Tip Number 3
Research common retail metrics and be ready to discuss how you've used data to drive performance in previous roles. This will show that you understand the importance of KPIs and can make informed decisions to enhance store operations.
✨Tip Number 4
Engage with ProCook's social media and community initiatives. Showing that you're already involved with the brand and its culture can set you apart from other candidates and demonstrate your enthusiasm for the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and showcases your leadership skills. Use specific examples that demonstrate your ability to motivate a team and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for kitchenware and your understanding of ProCook's values. Mention how your experience aligns with the responsibilities of the Store Manager role and how you can contribute to the company's growth.
Highlight Relevant Skills: In your application, emphasise your understanding of sales metrics and retail operations. Discuss any experience you have in training and developing staff, as well as your ability to analyse performance data to drive sales.
Show Enthusiasm for the Brand: Express your enthusiasm for ProCook and its commitment to sustainability. Mention any personal experiences with their products or your dedication to providing outstanding customer experiences, which will resonate with the hiring team.
How to prepare for a job interview at ProCook
✨Show Your Passion for Kitchenware
Make sure to express your enthusiasm for kitchenware during the interview. Share any personal experiences or stories that highlight your love for cooking and how it relates to the products ProCook offers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated staff, improved customer service, or achieved sales targets, as these are key responsibilities for the Store Manager role.
✨Understand Sales Metrics
Familiarise yourself with common retail metrics and be ready to discuss how you have used data to drive sales performance in previous roles. This will show your analytical skills and understanding of retail operations.
✨Emphasise Teamwork and Culture
ProCook values a friendly and close-knit team environment. Be prepared to talk about how you foster teamwork and engagement among staff, and how you would contribute to creating a positive store culture.
