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- Tasks: Engage customers and help them find the perfect kitchenware while creating a welcoming atmosphere.
- Company: ProCook is a fast-growing kitchenware brand committed to sustainability and customer satisfaction.
- Benefits: Enjoy a competitive salary, generous discounts, and 33 days annual leave plus bonuses!
- Why this job: Join a friendly team and make a positive impact on customers' cooking experiences.
- Qualifications: Passion for customer service; retail experience is a bonus but not required.
- Other info: We welcome diverse applicants and offer an inclusive recruitment process.
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Join Our Culinary Dream Team as a Sales Advisor at ProCook!
Are you a kitchenware enthusiast with a talent for delivering outstanding customer service? ProCook is on the hunt for a dynamic Part-Time Sales Advisor to join our vibrant team in our Metrocentre Store!
We have 2 part-time positions available 1 x 8hr and 1x 16hrs/week .
Your Role:
As a Sales Advisor, you will be the frontline ambassador for ProCook, helping customers discover the perfect products to enhance their cooking experiences. Your goal will be to create a positive shopping atmosphere that keeps customers coming back!
Your Daily Activities Will Include:
- Welcoming customers and providing them with a delightful shopping experience.
- Assisting customers in finding kitchenware that meets their needs.
- Engaging with customers to drive sales and ensure satisfaction.
- Maintaining the store\’s visual standards and stock levels.
- Handling transactions and processing returns with a smile.
- Contributing ideas to improve store operations and enhance customer experience.
Requirements
What We’re Looking For:
- A passion for customer service and helping others.
- Previous retail experience is a plus but not essential.
- A willingness to learn about our products and share your knowledge.
- Team-oriented approach with a positive and friendly demeanor.
- Strong communication skills and the ability to engage with customers.
- Organisational skills and attention to detail in a fast-paced environment.
Why You’ll Love Working at ProCook:
- Salary is £12.60 per hour.
- Real living wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- Employee Assistance Programme.
- Friends and Family Referral Scheme
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!
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Sales Advisor employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with ProCook's product range before your interview. Being knowledgeable about their kitchenware will not only impress the hiring team but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview by sharing specific examples from your past experiences. Highlight how you’ve created positive shopping experiences or resolved customer issues effectively.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. ProCook values a friendly, close-knit team, so be sure to express your willingness to contribute positively to the team dynamic.
✨Tip Number 4
Research ProCook’s sustainability initiatives and be prepared to discuss how you can contribute to their mission. This will demonstrate your alignment with their values and commitment to ethical practices.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what ProCook is looking for in a Sales Advisor. Highlight your passion for customer service and any relevant experience you have.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the requirements of the Sales Advisor position. Emphasise any previous retail experience, even if it's not essential.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for kitchenware and customer service. Mention specific reasons why you want to work at ProCook and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a retail environment.
How to prepare for a job interview at ProCook
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share examples of how you've gone above and beyond in previous roles to create a positive experience for customers.
✨Know Your Products
Familiarise yourself with ProCook's range of kitchenware before the interview. Being able to discuss specific products and their benefits will demonstrate your commitment and knowledge, which is crucial for a Sales Advisor role.
✨Engage with the Interviewer
Treat the interview like a conversation rather than a Q&A session. Ask questions about the team, store culture, and customer engagement strategies. This shows your interest in the role and helps you assess if it's the right fit for you.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as ProCook values a team-oriented approach in their workplace.
