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- Tasks: Engage customers and help them find the perfect kitchenware while providing exceptional service.
- Company: ProCook is a fast-growing kitchenware brand committed to sustainability and ethical practices.
- Benefits: Enjoy a competitive salary, generous discounts, paid volunteering days, and flexible working hours.
- Why this job: Join a friendly team, enhance your product knowledge, and make a positive impact on customers' culinary adventures.
- Qualifications: Previous retail experience is preferred; a passion for customer service and teamwork is essential.
- Other info: Flexible hours available; be part of a new store opening at Cotswold Designer Outlet!
Join Us as a Sales Advisor at ProCook - Cotswold Designer Outlet Store in Tewkesbury! Are you enthusiastic about kitchenware and eager to share your knowledge with others? ProCook is on the lookout for dedicated Sales Advisors to join our new Cotswold Designer Outlet Store in Tewkesbury! This is a fantastic chance to connect with customers, showcase our incredible products, and contribute to their culinary adventures. This is a new store opening and we have various part-time positions available: 1 x 30hrs, 1 x 12hr, 1 x 16hr.
Your Recipe for Success: As a Sales Advisor, your role will be to ensure customers receive exemplary service while helping them find the perfect kitchen essentials for their needs. You will create an inviting environment that makes shopping a joy for everyone!
A Typical Day at Work:
- Welcome customers warmly and assist them in selecting products that meet their needs.
- Engage customers in product knowledge and provide exceptional service to drive sales.
- Participate in product training to enhance your expertise.
- Maintain store organization and visual standards.
- Prepare the store for a new day of busy and rewarding interactions.
Daily Activities:
- Greet customers as if they are friends visiting your home.
- Share your enthusiasm for our kitchenware range and answer any inquiries.
- Efficiently handle transactions and customer requests.
- Keep the store display fresh and stocked with our top products.
- Gather and share feedback to improve the shopping experience.
- Assist in maintaining accurate stock levels.
- Be proactive and contribute to general store duties.
- May also be required to serve as Keyholders on occasion, overseeing opening, cashing out, and closing procedures.
The Ideal Candidate:
- Passionate about providing excellent customer service.
- Previous retail or sales experience is preferable.
- Motivated to achieve sales goals and personal objectives.
- A friendly team player with a positive outlook.
- Apt at listening and understanding customer needs.
- Detail-oriented, organised, and self-motivated.
- Comfortable with technology and capable of using POS systems.
Your Availability Matters: While we provide a structured rota, flexibility is key to this role.
Why You’ll Love Working at ProCook:
- Salary is £12.60 per hour.
- Real living wage employer.
- A delightful goody bag awaits you, filled with our fantastic products for you to explore.
- Period bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
- Salary Sacrifice Electric Car Scheme Policy.
We Welcome Everyone: ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!
Sales Advisor employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with ProCook's product range before your interview. Knowing the ins and outs of their kitchenware will not only impress the hiring team but also show your genuine enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview by sharing specific examples from your past experiences. Highlight how you’ve gone above and beyond to assist customers, as this aligns perfectly with ProCook's values.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires adaptability, showing that you can accommodate various shifts will make you a more attractive candidate.
✨Tip Number 4
Express your interest in ProCook's sustainability efforts during the interview. Showing that you share their commitment to ethical practices can set you apart and demonstrate that you're a good cultural fit for the company.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what ProCook is looking for in a Sales Advisor. Highlight your enthusiasm for kitchenware and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in retail or sales. Emphasise any previous roles where you provided excellent customer service or worked with products similar to those at ProCook.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for kitchenware and your ability to connect with customers. Mention specific skills that align with the job requirements, such as being detail-oriented and organised.
Showcase Your Availability: Clearly state your availability in your application. Since flexibility is key for this role, mention any specific hours or days you can work to demonstrate your commitment to the position.
How to prepare for a job interview at ProCook
✨Show Your Passion for Kitchenware
Make sure to express your enthusiasm for kitchenware during the interview. Share any personal experiences or stories that highlight your love for cooking and how it relates to the products ProCook offers.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight your ability to listen to customer needs and how you’ve gone above and beyond to ensure their satisfaction.
✨Familiarise Yourself with ProCook Products
Take some time to research ProCook's product range before the interview. Being knowledgeable about their offerings will show your commitment and help you engage more effectively with the interviewers.
✨Emphasise Teamwork and Flexibility
Since this role requires being a friendly team player, be ready to discuss your experience working in teams. Also, mention your flexibility regarding working hours, as it's an important aspect of the job.
