Deputy Store Manager in High Wycombe

Deputy Store Manager in High Wycombe

High Wycombe Full-Time 28500 - 30000 £ / year (est.) No home office possible
ProCook

At a Glance

  • Tasks: Inspire a team and deliver exceptional customer experiences in a dynamic retail environment.
  • Company: Join ProCook, the UK's fastest-growing kitchenware brand with a supportive culture.
  • Benefits: Competitive salary, generous discounts, quarterly bonuses, and paid volunteering days.
  • Why this job: Be part of a fast-growing company and make a real impact on customer satisfaction.
  • Qualifications: Retail management experience and strong leadership skills are essential.
  • Other info: Enjoy learning opportunities and a commitment to sustainability.

The predicted salary is between 28500 - 30000 £ per year.

Join Our Team as Deputy Manager at Our NEW High Wycombe Store Opening Soon! Are you ready to inspire a team and deliver exceptional customer experiences with the UK’s fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our New High Wycombe store. This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you’ll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary.

Key Responsibilities

  • Support the Store Manager in daily operations and team leadership.
  • Engage with customers to provide personalised product guidance and outstanding service.
  • Assist in training team members on products, sales techniques, and customer engagement.
  • Maintain high standards of store presentation, cleanliness, and inventory management.
  • Drive sales through innovative merchandising and customer service strategies.

What You Will Do Daily

  • Start each day with a team briefing to set goals and tasks.
  • Monitor customer service standards and take action to enhance customer satisfaction.
  • Ensure compliance with company policies and operational procedures.
  • Conduct stock checks and manage inventory efficiently.
  • Assist the Store Manager in achieving sales targets and KPIs.

Our Commitment to You — And Your Commitment to ProCook

We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.

Who You Are

  • Enthusiastic about providing top-notch customer service.
  • Experienced in retail management or supervisory roles.
  • A strong leader who can motivate and inspire a team.
  • Excellent communication skills, both verbal and written.
  • Organised and detail-oriented with a problem-solving mindset.
  • Comfortable using retail management systems and technology.

Why You’ll Love Working at ProCook

  • Salary is £28,500 -£30,000 per year depending on experience.
  • A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
  • Quarterly Bonus based on sales targets.
  • Be part of a fast-growing company.
  • Join a friendly, close-knit team.
  • Enhanced Maternity, Paternity and Adoption Leave.
  • Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
  • 2 x Annual paid volunteering days.
  • Employee Assistance Programme.
  • Friends and Family Referral Scheme.
  • 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
  • Learning & Development opportunities.
  • Bike to Work scheme.

We Welcome Everyone

ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment

At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Deputy Store Manager in High Wycombe employer: ProCook

ProCook is an exceptional employer, offering a vibrant work culture and a commitment to employee development in the heart of High Wycombe. With competitive salaries, generous benefits including a 40% colleague discount, and opportunities for growth within a fast-growing kitchenware brand, you will thrive in a supportive environment that values teamwork and customer service excellence. Join us to be part of a close-knit team dedicated to making a positive impact while enjoying a fulfilling career.
ProCook

Contact Detail:

ProCook Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Store Manager in High Wycombe

✨Tip Number 1

Get to know the company inside out! Research ProCook’s values, products, and recent news. This will help you connect with the team during interviews and show that you’re genuinely interested in being part of their journey.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you’ve inspired a team or improved customer service. We want to hear how you can bring that energy to ProCook and make a real impact in the store.

✨Tip Number 3

Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you’re proactive!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our fantastic team at ProCook!

We think you need these skills to ace Deputy Store Manager in High Wycombe

Customer Service
Retail Management
Team Leadership
Communication Skills
Organisational Skills
Problem-Solving Skills
Inventory Management
Sales Techniques
Merchandising
Training and Development
Operational Compliance
Motivational Skills
Attention to Detail
Technology Proficiency

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing top-notch customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – it’ll show us you’re the right fit for our team!

Highlight Your Leadership Skills: As a Deputy Manager, you'll be inspiring a team, so make sure to highlight any previous leadership or supervisory experience. Talk about how you've motivated others and contributed to a positive team environment – we love to see that!

Be Organised and Detail-Oriented: In your application, demonstrate your organisational skills and attention to detail. Mention any experience you have with inventory management or retail systems, as this will show us you can handle the operational side of things smoothly.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our amazing company culture while you’re at it!

How to prepare for a job interview at ProCook

✨Know the Brand Inside Out

Before your interview, make sure you research ProCook thoroughly. Understand their products, values, and commitment to sustainability. This will not only impress the interviewers but also help you align your answers with the company's ethos.

✨Showcase Your Leadership Skills

As a Deputy Store Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your communication skills and ability to motivate others. Be ready to discuss specific situations where you enhanced team performance.

✨Customer Service is Key

ProCook values exceptional customer experiences, so be prepared to share your thoughts on what great customer service looks like. Think of examples where you went above and beyond for a customer, and how you would train your team to do the same.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and training opportunities. This shows your genuine interest in the role and helps you assess if ProCook is the right fit for you.

Deputy Store Manager in High Wycombe
ProCook
Location: High Wycombe

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