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- Tasks: Conduct compliance assessments and audits across stores and warehouses to ensure high standards.
- Company: Join ProCook, a B Corp certified company committed to sustainability and ethical practices.
- Benefits: Enjoy a competitive salary, generous discounts, and 33 days annual leave.
- Why this job: Make a real impact on customer service and compliance in a growing business.
- Qualifications: Attention to detail, analytical skills, and prior retail compliance experience preferred.
- Other info: Be part of a diverse team that values collaboration and sustainability.
The predicted salary is between 34000 - 38000 £ per year.
At ProCook we have an exciting opportunity for a new role as a Retail Compliance Officer. This is an exciting role for someone who has an eye for detail and an interest in risk management. As we grow as a business, we are looking to build out our risk and compliance function, and compliance assessments to ensure our services are delivered to the highest possible standard across stores and the warehouse to keep customers coming back to ProCook. The candidate must be happy to travel across the country conducting compliance assessments regularly (occasionally with overnight stays). Prior experience in an internal audit or compliance role within retail is desirable.
Requirements
- Support with the enhancement of store and warehouse audits (prior experience would be ideal).
- Conduct store audits, document findings, assign and follow up on actions.
- Conduct warehouse audits, document findings, assign and follow up on actions.
- Partner effectively with Retail and Warehouse leadership to improve our compliance and evidence where required.
Key areas of focus in audits will be Health & Safety, customer service, stock management, merchandising and labelling, cash management, front of house & back of house checks, and data privacy.
Additional Areas of Opportunity
- Support delivery of periodic thematic reviews focusing on key areas of the business with direction from the Board.
- Support the business in the management of risk events – identifying the root cause, understanding the corrective actions, liaising with the business to agree preventative actions and tracking the event to closure.
This role is for you if you have the below skills:
- Active listening, observation and attention to detail are key for this role.
- As an independent compliance function, and a regulated business, we must conduct our audits thoroughly and objectively.
- Analytical and innovative problem‑solving skills are needed here.
- We partner effectively to ensure any actions assigned are SMART (specific, measurable, achievable, realistic and time‑based) and practical to continue to grow at scale.
- Experience of compliance / internal audit within retail is a preference here to provide valuable insights.
- We pride ourselves on our sustainability practices and ethical business model and so should you.
- We foster a culture of teamwork and collaboration across the business.
- In this role, you'll be partnering with the Heads of Retail and the Warehouse to help to ensure our customer service is the best in the market.
- This scope would be broader for thematic reviews and risk events.
- We support the business, as a second line function, in our compliance and operational efficiency.
- As a growing business, we must adapt our recommendations – we focus on sustainable solutions, which are cost‑effective and efficient.
- This role requires attention to detail and commitment to excellence.
Benefits
- Salary is between £34,000 - £38,000 depending on experience and skills.
- Opportunity to work with a passionate team.
- Generous colleague discount – 40% off to spend in store or online + 30% for friends and family.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 33 Days Annual Leave (including bank holidays).
- Discretionary bonus scheme of up to 15%.
- B Corp certified company committed to ethical practices and sustainability.
- A company recognised as a Great Place to Work for 4 consecutive years.
- Disability Confident Leader.
We Welcome Everyone
At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible.
About ProCook's Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Retail Compliance Officer in Gloucester employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Compliance Officer in Gloucester
✨Tip Number 1
Get to know ProCook inside out! Research their values, sustainability practices, and recent news. This will help you tailor your conversations and show that you're genuinely interested in the company.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those interviews by practising common compliance-related questions. Think about how your past experiences align with the role's requirements, especially around audits and risk management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ProCook team.
We think you need these skills to ace Retail Compliance Officer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Compliance Officer role. Highlight any relevant experience in compliance or internal audits, especially within retail. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about compliance and risk management. Share specific examples of how you've demonstrated attention to detail and problem-solving skills in previous roles.
Showcase Your Team Spirit: At ProCook, we value teamwork and collaboration. In your application, mention experiences where you've successfully partnered with others to achieve goals. This will show us that you can work well with our Heads of Retail and Warehouse.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you'll find all the details you need about the role and our company culture there!
How to prepare for a job interview at ProCook
✨Know Your Compliance Stuff
Make sure you brush up on compliance and internal audit principles, especially in retail. Familiarise yourself with key areas like Health & Safety, stock management, and data privacy. This will show that you're not just interested in the role but also understand its importance.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Whether it was spotting an error in an audit or improving a process, these stories will highlight your suitability for the position.
✨Be Ready to Discuss Risk Management
Think about how you've identified and managed risks in previous roles. Be prepared to discuss specific situations where you took corrective actions and how you tracked those events to closure. This will demonstrate your analytical and problem-solving skills.
✨Emphasise Teamwork and Collaboration
This role involves partnering with various teams, so be ready to talk about your experience working collaboratively. Share examples of how you've effectively communicated with different departments to achieve compliance goals, as this will show you can fit into their culture of teamwork.
