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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure customers have an amazing shopping experience.
- Company: Join ProCook, the UK's fastest-growing kitchenware brand.
- Benefits: Competitive salary, generous discounts, and paid volunteering days.
- Why this job: Be part of a friendly team and make a real impact in retail.
- Qualifications: Retail management experience and a passion for customer service.
- Other info: Embrace sustainability and contribute to positive change.
The predicted salary is between 28000 - 30000 £ per year.
Join ProCook, the UK’s fastest-growing kitchenware brand, as a Deputy Manager at our Braehead Glasgow Store! In this role, you will support the Store Manager in leading a talented team and ensuring our customers have a fantastic shopping experience filled with great products and exceptional service.
Responsibilities
- Kick off your day by engaging your team and outlining daily goals.
- Assist customers to find precisely what they need and provide exceptional service.
- Train and mentor your team on product knowledge and sales techniques.
- Ensure the store is maintained to high visual and cleanliness standards.
- At the end of the day, ensure the preparation for the next day is seamless.
Key Activities
- Assist the Store Manager in overseeing daily operations.
- Step into the role of Store Manager when required.
- Promote a customer-first culture that drives loyalty and satisfaction.
- Encourage teamwork and maintain a positive working atmosphere.
- Ensure compliance with company policies and operational procedures.
- Help manage inventory and stock levels to maintain efficiency.
Qualifications
- A passion for providing outstanding customer service.
- Experience in a retail management role.
- Ability to thrive in a fast‑paced and dynamic environment.
- Strong leadership skills with a hands‑on approach.
- Excellent communication skills to engage and motivate a team.
- Attention to detail and strong organizational skills.
- Comfortable using retail management systems and technology.
Benefits
- The salary is £28,000 – £30,000/year depending on experience and skills.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
We Welcome Everyone
ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Apply now and let’s create something extraordinary together!
Deputy Manager in Glasgow employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out ProCook's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or handled a challenging situation. Being able to share these stories will demonstrate your hands-on approach and strong leadership abilities.
✨Tip Number 3
Prepare some questions for your interview that show your enthusiasm for customer service. Ask about how ProCook fosters a customer-first culture or how they train their staff on product knowledge. This shows you're ready to jump in and contribute!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable using retail management systems, which is a big plus for the Deputy Manager role.
We think you need these skills to ace Deputy Manager in Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating fantastic shopping experiences for our customers!
Tailor Your CV: Make sure to customise your CV to highlight your retail management experience and leadership skills. We love seeing how your background aligns with the Deputy Manager role at ProCook!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at ProCook
✨Know the Brand Inside Out
Before your interview, make sure you research ProCook thoroughly. Understand their products, values, and commitment to sustainability. This will not only impress the interviewers but also help you align your answers with the company's ethos.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you motivated your team and ensured exceptional customer service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would handle specific situations in the store, like managing inventory or resolving customer complaints. Practising these scenarios can give you a confident edge.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team culture, training opportunities, or how ProCook measures success in customer satisfaction. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
