At a Glance
- Tasks: Engage customers and help them find the perfect cooking tools with your product knowledge.
- Company: Join ProCook, a vibrant team dedicated to quality cooking experiences.
- Benefits: Earn £13.45/hour, enjoy discounts, bonuses, and generous leave policies.
- Other info: Flexible hours, structured training, and opportunities for career growth await you.
- Why this job: Be part of a fun team while making a real impact on customer satisfaction.
- Qualifications: Customer-facing sales experience and strong communication skills are essential.
The predicted salary is between 27800 - 27800 £ per year.
Join ProCook as a Sales Advisor! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer-centric Sales Advisor who enjoys engaging with customers, learning about high-quality products, and influencing buying decisions through excellent service and product knowledge.
This is a customer-facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets.
Your Role:
- As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style.
- You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service.
Come and join our team in our Exeter Store! We have permanent contracts working 10 hours a week on a rota.
Our Commitment to You — And Your Commitment to ProCook:
We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.
Your Key Responsibilities:
- Welcome and engage customers with confidence and enthusiasm.
- Share your product knowledge to inspire and guide informed buying decisions.
- Demonstrate products and communicate offers in a way that builds trust and adds value.
- Achieve and exceed sales goals through quality customer interactions.
- Maintain an appealing store environment and support visual merchandising.
- Process transactions accurately and professionally.
- Learn and develop through structured training and ongoing coaching.
Requirements:
You’ll thrive in this role if you:
- Are confident, articulate, and comfortable talking with customers.
- Have worked in a customer-facing sales role.
- Enjoy learning about products and sharing that knowledge.
- Have strong communication and interpersonal skills.
- Have retail or customer service experience.
- Are comfortable working to clear performance expectations and sales targets.
- Can work flexibly including weekends and peak times based on a rota.
Why ProCook?
Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions!
Benefits:
- Salary is £13.45 per hour - we are a Real Living Wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
- Bonus based on sales targets.
- Structured training to build product and sales skills.
- Be part of a fast-growing company.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- Pension Scheme.
- Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues).
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Sales advisor in Exeter employer: ProCook
ProCook is an exceptional employer that values its team members and fosters a supportive work culture in our Exeter Store. With a commitment to employee development, generous benefits including a competitive salary, bonus opportunities, and extensive discounts, we create an environment where you can thrive and grow alongside a dynamic brand dedicated to quality and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Sales advisor in Exeter
✨Tip Number 1
Get to know ProCook inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer engagement skills. Role-play with a friend or family member to get comfortable with answering questions and demonstrating products. The more confident you are in these interactions, the better you'll shine during your interview!
✨Tip Number 3
Don’t forget to showcase your personality! ProCook is all about creating a friendly shopping environment, so let your enthusiasm and energy come through. Be yourself and let them see how you can contribute to their vibrant team.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the ProCook family right from the start.
We think you need these skills to ace Sales advisor in Exeter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for cooking and customer service. A bit of flair can make your application stand out!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer-facing roles. We love seeing how your past experiences align with what we’re looking for in a Sales Advisor. Be specific about how you've engaged with customers and influenced their buying decisions.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about ProCook and what we stand for!
How to prepare for a job interview at ProCook
✨Know Your Products
Before your interview, take some time to familiarise yourself with ProCook's product range. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, which is key for a Sales Advisor role.
✨Practice Your Customer Engagement Skills
Since this role is all about engaging with customers, practice how you would approach a customer in-store. Think about how you can make them feel welcome and how to ask open-ended questions to understand their needs better.
✨Showcase Your Sales Experience
Be ready to share examples from your previous roles where you successfully influenced buying decisions or exceeded sales targets. This will demonstrate your ability to meet the performance expectations set by ProCook.
✨Emphasise Teamwork and Culture Fit
ProCook values teamwork and a supportive culture, so be sure to highlight your experiences working in a team. Share how you contribute to a positive environment and how you align with their commitment to exceptional service.
