At a Glance
- Tasks: Lead our online growth by managing ecommerce operations and enhancing customer experiences.
- Company: Join ProCook, a vibrant team committed to excellence and sustainability.
- Benefits: Competitive salary, performance bonuses, generous leave, and staff discounts.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional development.
- Why this job: Make a real impact in a fast-growing company while developing your skills.
- Qualifications: 5+ years of Shopify management and strong leadership skills required.
The predicted salary is between 40000 - 46000 £ per year.
eCommerce Manager - Lead Our Online Growth at ProCook!
We are seeking a highly skilled and strategic Senior Ecommerce Manager with proven experience managing large-scale ecommerce operations and leading technical migrations and enhancing digital customer experiences through strong UX/UI expertise.
Your Role
The ideal candidate will bring at least 5 years of hands-on Shopify management and web merchandising experience, combined with strong leadership, analytical, and project management skills. You will play a key role in driving our digital growth, optimising the online customer journey, and ensuring smooth execution of platform transitions and integrations.
This is a full-time position requiring 37.5 hours per week, including a mandatory presence in our offices located in GL10 3EZ for three days each week. Please refrain from applying if you are not willing to work onsite for the specified number of days.
A Day in the Life
Ecommerce Strategy & Growth
- Own the end-to-end performance of our ecommerce platform, ensuring revenue growth, conversion optimisation, and customer engagement.
- Develop and execute promotional, merchandising, and digital marketing strategies aligned with business objectives.
Technical Migration & Platform Management
- Lead ecommerce platform migrations, upgrades, and integrations (with focus on Shopify Plus and third‑party systems).
- Manage relationships with developers, agencies, and technology partners to ensure smooth technical implementation and ongoing platform stability.
- Translate business needs into technical requirements, ensuring projects are delivered on time and within budget.
Shopify, UX/UI & Web Merchandising
- Oversee day‑to‑day operations of the Shopify storefront, including catalog management, product setup, pricing, promotions, and content updates.
- Partner with design teams to improve UX/UI, ensuring intuitive site navigation, optimized checkout flow, and mobile‑first design principles.
- Conduct A/B testing and leverage customer insights to refine user journeys, enhance engagement, and increase conversion rates.
- Ensure best practices in SEO, accessibility, mobile experience, and site performance.
Analytics & Reporting
- Analysis of ecommerce KPIs (traffic, conversion, AOV, CLV, etc.) and provide actionable insights.
- Continuously monitor site performance, troubleshoot issues, and implement improvements.
Leadership & Cross‑functional Collaboration
- Manage and mentor junior team members across ecommerce, merchandising, and digital operations.
- Collaborate with marketing, operations, IT, and logistics teams to deliver seamless customer experiences.
- Partner with stakeholders to drive alignment on ecommerce initiatives and roadmap priorities.
Requirements
What We\'re Looking For
- 5+ years of direct experience managing Shopify stores and ecommerce merchandising.
- Proven success leading technical migrations (platform replatforming, integrations, or large‑scale site upgrades).
- Strong understanding of ecommerce best practices, customer journey mapping, and digital merchandising.
- Proficient in ecommerce analytics tools to monitor customer behaviour and marketing effectiveness.
- Utilise advanced analytics to extract actionable insights that inform digital execution and CRO strategies and decisions.
- Work with the data team to develop dashboards and tools for tracking key performance indicators (KPIs) and CRO performance.
- Identify trends and opportunities in user behaviour to enhance site performance and customer satisfaction.
- Strong leadership, communication, and stakeholder management skills.
- Strong attention to detail and ability to think for the customer.
Preferred Skills
- Experience with Shopify Plus, Liquid, and API integrations.
- Familiarity with ERP, CRM, OMS, or other enterprise systems.
- Knowledge of digital marketing channels (SEO, SEM, email, paid media).
- Data‑driven mindset with strong problem‑solving abilities.
- Experience working in a fast paced ecommerce environment.
- Comfortable with forecasting website KPI\'s.
- Experience using UX/UI tools (e.g., Figma, Adobe XD, Hotjar, or similar).
- Marketplace management experience.
Why Join Us?
At ProCook, you will find a vibrant work environment with a passionate team committed to excellence. Enjoy a competitive salary, benefits, and opportunities for personal and professional development. If you\'re ready to make an impact in a rapidly expanding company and lead our online presence, we want to hear from you!
Benefits
What\'s in it for You?
- Salary is £50,000 - £55,000 depending on experience and skills.
- Performance‑based bonus.
- Be part of a fast‑growing company.
- Join a friendly, close‑knit team.
- Enhanced parental leave.
- Generous staff discount.
- 2 x Annual paid volunteering day.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 33 Days Annual Leave (including bank holidays).
We Welcome Everyone
At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We\'re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook\'s Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
eCommerce Manager in Gloucester employer: ProCook
ProCook is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to grow both personally and professionally. With competitive salaries, generous benefits including enhanced parental leave and annual volunteering days, and a commitment to sustainability, ProCook offers a unique opportunity to make a meaningful impact in a rapidly expanding company while working alongside a passionate team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Manager in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience with Shopify and ecommerce aligns with their goals. We want to see that you’re genuinely interested!
✨Tip Number 3
Showcase your skills through a portfolio or case studies. If you've led successful migrations or improved UX/UI, share those stories! Visuals can make a big impact, so don’t hold back.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our team at ProCook and ready to dive into the ecommerce world.
We think you need these skills to ace eCommerce Manager in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the eCommerce Manager role. Highlight your Shopify management experience and any successful technical migrations you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for eCommerce and how you can drive growth at ProCook. Don’t forget to mention specific projects or achievements that showcase your leadership and analytical skills.
Showcase Your Analytical Skills:We love data-driven decision-making! In your application, include examples of how you've used analytics to improve customer journeys or boost conversion rates. This will show us you're the right fit for our team.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to review your application and get you on board for an exciting journey with ProCook!
How to prepare for a job interview at ProCook
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify knowledge before the interview. Be ready to discuss your hands-on experience with Shopify management, including any technical migrations you've led. Highlight specific examples of how you've optimised online customer journeys and improved UX/UI.
✨Showcase Your Analytical Skills
Prepare to talk about how you've used analytics tools to monitor ecommerce KPIs. Bring examples of how you've extracted actionable insights from data to inform your strategies. This will demonstrate your data-driven mindset and problem-solving abilities, which are crucial for the role.
✨Demonstrate Leadership Experience
Since this role involves managing and mentoring junior team members, be ready to share your leadership experiences. Discuss how you've collaborated with cross-functional teams and driven alignment on ecommerce initiatives. This will show that you can lead effectively in a fast-paced environment.
✨Prepare Questions About Company Culture
ProCook values diversity and inclusion, so come prepared with questions that reflect your interest in their company culture. Ask about their sustainability commitment or how they support employee development. This shows you're not just interested in the role, but also in being part of their vibrant team.
