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- Tasks: Inspire a team and deliver exceptional customer experiences at ProCook.
- Company: Join the UK's fastest-growing kitchenware brand, ProCook.
- Benefits: Up to £29,000 salary, generous discounts, and quarterly bonuses.
- Why this job: Be part of a dynamic team making a positive impact on customers and the planet.
- Qualifications: Retail management experience and strong leadership skills required.
- Other info: Enjoy learning opportunities and a supportive, inclusive culture.
The predicted salary is between 24000 - 33600 £ per year.
Join Our Team as Deputy Manager - ProCook at Our Doncaster Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK’s fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Doncaster Store! This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you’ll complete mandatory training including two days at our Head Office in Gloucester and four weeks at one of our training stores. The timing and order of this training may vary.
Key Responsibilities:
- Support the Store Manager in daily operations and team leadership.
- Engage with customers to provide personalised product guidance and outstanding service.
- Assist in training team members on products, sales techniques, and customer engagement.
- Maintain high standards of store presentation, cleanliness, and inventory management.
- Drive sales through innovative merchandising and customer service strategies.
What You Will Do Daily:
- Start each day with a team briefing to set goals and tasks.
- Monitor customer service standards and take action to enhance customer satisfaction.
- Ensure compliance with company policies and operational procedures.
- Conduct stock checks and manage inventory efficiently.
- Assist the Store Manager in achieving sales targets and KPIs.
Who You Are:
- Enthusiastic about providing top-notch customer service.
- Experienced in retail management or supervisory roles.
- A strong leader who can motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Organised and detail-oriented with a problem-solving mindset.
- Comfortable using retail management systems and technology.
Our Commitment to You — And Your Commitment to ProCook
We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.
Why You’ll Love Working at ProCook:
- Salary is up to £29,000/year depending on experience.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Deputy Store Manager in Doncaster employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager in Doncaster
✨Tip Number 1
Get to know ProCook! Before your interview, dive into our brand values and what makes us tick. This way, you can show us how your enthusiasm for customer service aligns with our mission.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or improved customer experiences. We want to see how you can inspire others in our fast-paced environment.
✨Tip Number 3
Be ready to chat about sales strategies! Brush up on innovative merchandising techniques and how you've driven sales in the past. We love candidates who can think outside the box!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our ProCook family!
We think you need these skills to ace Deputy Store Manager in Doncaster
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing top-notch customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past – it’ll show us you’re the right fit for our team!
Highlight Your Leadership Skills: As a Deputy Manager, you'll be inspiring a team, so make sure to showcase your leadership experience in your application. Talk about times when you've motivated others or led a project successfully – we want to see that you can rally the troops!
Be Organised and Detail-Oriented: We love candidates who pay attention to detail! Make sure your application is well-structured and free from typos. This reflects your organisational skills, which are crucial for managing inventory and maintaining store standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at ProCook
✨Know the Brand Inside Out
Before your interview, take some time to research ProCook. Understand their products, values, and commitment to sustainability. This will not only impress the interviewers but also help you align your answers with the company's ethos.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight your ability to motivate others and drive sales.
✨Prepare for Customer Engagement Scenarios
Expect questions about how you would handle specific customer situations. Think of scenarios where you provided exceptional service or resolved complaints effectively. This will demonstrate your customer-centric approach, which is crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
