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- Tasks: Inspire a team and deliver exceptional customer experiences in a vibrant kitchenware store.
- Company: Join ProCook, the UK's fastest-growing kitchenware brand with a supportive culture.
- Benefits: Up to £29,000 salary, generous discounts, bonuses, and paid volunteering days.
- Why this job: Be part of a dynamic team and make a real impact in a fast-growing company.
- Qualifications: Retail management experience and a passion for customer service.
- Other info: Enjoy learning opportunities and contribute to sustainability efforts.
The predicted salary is between 20800 - 29000 £ per year.
Join Our Team as Deputy Manager - ProCook at Our Brighton Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK’s fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our new store set to open in April in Churchills Square in Brighton! This is a permanent, full-time position (40 hours per week), working 5 days out of 7, Monday to Sunday, on a rota basis. As part of your onboarding, you’ll complete mandatory training including two days at our Head Office in Gloucester and four to eight weeks at one of our training stores. The timing and order of this training may vary.
Key Responsibilities:
- Support the Store Manager in daily operations and team leadership.
- Engage with customers to provide personalised product guidance and outstanding service.
- Assist in training team members on products, sales techniques, and customer engagement.
- Maintain high standards of store presentation, cleanliness, and inventory management.
- Drive sales through innovative merchandising and customer service strategies.
What You Will Do Daily:
- Start each day with a team briefing to set goals and tasks.
- Monitor customer service standards and take action to enhance customer satisfaction.
- Ensure compliance with company policies and operational procedures.
- Conduct stock checks and manage inventory efficiently.
- Assist the Store Manager in achieving sales targets and KPIs.
Requirements Who You Are:
- Enthusiastic about providing top-notch customer service.
- Experienced in retail management or supervisory roles.
- A strong leader who can motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Organised and detail-oriented with a problem-solving mindset.
- Comfortable using retail management systems and technology.
Our Commitment to You — And Your Commitment to ProCook
We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.
Benefits Why You’ll Love Working at ProCook:
- Salary is up to £29,000/year depending on experience.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Deputy Store Manager (Hiring Immediately) in Brighton employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager (Hiring Immediately) in Brighton
✨Tip Number 1
Get to know the company! Before your interview, dive into ProCook's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service scenarios! Since you'll be engaging with customers daily, think about how you would handle different situations. This will not only boost your confidence but also impress the hiring team with your proactive approach.
✨Tip Number 3
Show off your leadership skills! Be ready to share examples of how you've motivated a team or improved sales in previous roles. ProCook is looking for someone who can inspire others, so let your experience shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the ProCook family right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Deputy Store Manager (Hiring Immediately) in Brighton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing top-notch customer service shine through. We want to see how you engage with customers and create memorable experiences, so share any relevant stories or examples!
Highlight Your Leadership Skills: As a Deputy Manager, you'll be inspiring a team, so make sure to showcase your leadership experience in your application. Talk about times you've motivated others or led a project, and how that aligns with our values at ProCook.
Be Organised and Detail-Oriented: We love candidates who are organised and detail-oriented! In your written application, demonstrate your ability to manage tasks efficiently and keep things running smoothly. Mention any systems or processes you've implemented in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started on your journey with us at ProCook!
How to prepare for a job interview at ProCook
✨Know the Brand Inside Out
Before your interview, make sure you research ProCook thoroughly. Understand their products, values, and commitment to sustainability. This will not only impress the interviewers but also help you align your answers with the company's ethos.
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll need to inspire your team. Prepare examples of how you've successfully led a team in the past, focusing on your communication skills and ability to motivate others. Be ready to discuss specific situations where you enhanced team performance.
✨Customer Service is Key
ProCook prides itself on exceptional customer service. Think of instances where you've gone above and beyond for customers. Be prepared to share these stories during your interview to demonstrate your commitment to providing top-notch service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges in a retail environment. Practice answering scenario-based questions, such as how you would manage a difficult customer or improve store presentation, to show your readiness for the role.