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- Tasks: Engage customers and help them find the perfect cooking tools.
- Company: Join ProCook, a vibrant brand passionate about quality cooking.
- Benefits: Earn £13.45 per hour, enjoy discounts, and receive bonuses.
- Other info: Flexible hours, structured training, and opportunities for career growth await you.
- Why this job: Be part of a fun team and make a real impact on customer experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Join ProCook as a Sales Advisor in our McArthurGlen Outlet Store in Bridgend! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer‑centric Sales Advisor who enjoys engaging with customers, learning about high‑quality products, and influencing buying decisions through excellent service and product knowledge. This is a customer‑facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets.
Your Role
As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style. You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service. We have a permanent part time role for 10hrs per week primarily worked across the weekend.
Our Commitment to You — And Your Commitment to ProCook
We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.
Your Key Responsibilities
- Welcome and engage customers with confidence and enthusiasm.
- Share your product knowledge to inspire and guide informed buying decisions.
- Demonstrate products and communicate offers in a way that builds trust and adds value.
- Achieve and exceed sales goals through quality customer interactions.
- Maintain an appealing store environment and support visual merchandising.
- Process transactions accurately and professionally.
- Learn and develop through structured training and ongoing coaching.
You’ll thrive in this role if you
- Are confident, articulate, and comfortable talking with customers.
- Have worked in a customer‑facing sales role.
- Enjoy learning about products and sharing that knowledge.
- Have strong communication and interpersonal skills.
- Have retail or customer service experience.
- Are comfortable working to clear performance expectations and sales targets.
- Can work flexibly including weekends and peak times based on a rota.
Why ProCook?
Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions!
Salary is £13.45 per hour - we are a Real Living Wage employer. A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69). Bonus based on sales targets. Structured training to build product and sales skills. Be part of a fast‑growing company. Enhanced Maternity, Paternity and Adoption Leave. Generous colleague discount - 40% + 5 friends and family discount cards of 30%. 2 x Annual paid volunteering days. Employee Assistance Programme. Friends and Family Referral Scheme. Pension Scheme. Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro‑rata for part‑time colleagues).
We Welcome Everyone
ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Locations
Sales Advisor in Bridgend, Wales employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Bridgend, Wales
✨Tip Number 1
Get to know ProCook inside out! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and can connect with customers.
✨Tip Number 2
Practice your customer engagement skills! Role-play with a friend or family member to get comfortable with talking about products and answering questions. The more confident you are in your interactions, the better you'll shine during the interview.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you’ve influenced buying decisions or exceeded sales targets. Be ready to share these stories to demonstrate how you can bring value to ProCook.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ProCook team and ready to contribute to their vibrant culture.
We think you need these skills to ace Sales Advisor in Bridgend, Wales
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for cooking and customer service. A bit of flair can make your application stand out!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer-facing roles. We love seeing how your past experiences align with what we’re looking for in a Sales Advisor. Be specific about how you've engaged with customers and influenced their buying decisions.
Know Your Stuff: Do a bit of homework on ProCook and our products before applying. Mentioning specific products or values that resonate with you shows us you’re genuinely interested in being part of our team. It’s all about that product knowledge!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get to see all the details about the role and our company culture. Plus, it helps us keep track of your application!
How to prepare for a job interview at ProCook
✨Know Your Products
Before your interview, take some time to familiarise yourself with ProCook's product range. Being able to discuss specific items and their benefits will show your enthusiasm and product knowledge, which is key for a Sales Advisor role.
✨Practice Customer Engagement
Think about how you would engage with customers in the store. Prepare examples of how you've successfully interacted with customers in the past, focusing on how you influenced their buying decisions through excellent service.
✨Show Your Passion for Cooking
Since ProCook is all about great cooking, share your own cooking experiences during the interview. Talk about your favourite tools or recipes, and how you believe the right products can enhance the cooking experience.
✨Demonstrate Team Spirit
ProCook values teamwork, so be ready to discuss how you've worked collaboratively in previous roles. Highlight any experiences where you supported colleagues or contributed to a positive team environment.