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For Companies At a Glance
- Tasks: Engage customers and help them find the perfect cooking tools.
- Company: Join ProCook, a vibrant brand passionate about quality cooking.
- Benefits: Earn £12.60/hour, enjoy discounts, bonuses, and career growth.
- Why this job: Be part of a fun team and make cooking memorable for customers.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Flexible shifts, structured training, and a welcoming culture await you.
The predicted salary is between 12 - 16 £ per hour.
Join ProCook as a Retail Sales Executive! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer-centric Retail Sales Executive who enjoys engaging with customers, learning about high-quality products, and influencing buying decisions through excellent service and product knowledge.
This is a customer-facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets.
Your Role
As a Retail Sales Executive, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style. You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service.
This is a permanent, 12hrs/week role, based in our Bournemouth Store. Please note you will be required to work shifts Monday to Sunday on a rota based on the hours in your contract.
Your Commitment to ProCook
We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.
Your Key Responsibilities
- Welcome and engage customers with confidence and enthusiasm.
- Share your product knowledge to inspire and guide informed buying decisions.
- Demonstrate products and communicate offers in a way that builds trust and adds value.
- Achieve and exceed sales goals through quality customer interactions.
- Maintain an appealing store environment and support visual merchandising.
- Process transactions accurately and professionally.
- Learn and develop through structured training and ongoing coaching.
You’ll thrive in this role if you:
- Are confident, articulate, and comfortable talking with customers.
- Have worked in a customer-facing sales role.
- Enjoy learning about products and sharing that knowledge.
- Have strong communication and interpersonal skills.
- Have retail or customer service experience.
- Are comfortable working to clear performance expectations and sales targets.
- Can work flexibly including weekends and peak times based on a rota.
Why ProCook?
Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions!
Why You’ll Love Working at ProCook:
- Salary is £12.60 per hour - we are a Real Living Wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
- Bonus based on sales targets.
- Structured training to build product and sales skills.
- Be part of a fast-growing company.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- Pension Scheme.
- Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues).
We Welcome Everyone
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. We strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Retail Sales Executive in Bournemouth employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Executive in Bournemouth
✨Tip Number 1
Get to know ProCook inside out! Familiarise yourself with their products and values. This way, when you chat with customers, you can share your passion and knowledge, making you stand out as a Retail Sales Executive.
✨Tip Number 2
Practice your customer engagement skills. Role-play with friends or family to boost your confidence in talking to customers. The more comfortable you are, the better you'll connect with shoppers and influence their buying decisions.
✨Tip Number 3
Show off your personality! Be friendly and approachable during interviews. ProCook values energy and enthusiasm, so let your genuine self shine through to show them you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the ProCook family and ready to contribute to their mission of creating memorable cooking experiences.
We think you need these skills to ace Retail Sales Executive in Bournemouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for cooking and customer service. A bit of flair can make your application stand out!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We love seeing how your past roles have prepared you for this position, so connect the dots for us and show why you're the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at ProCook
✨Know Your Products
Before the interview, take some time to familiarise yourself with ProCook's product range. Being able to discuss specific items and their benefits will show your enthusiasm and product knowledge, which is key for a Retail Sales Executive.
✨Practice Your Customer Engagement Skills
Since this role is all about engaging with customers, practice how you would approach a customer in-store. Think about how you can make them feel welcome and valued, and be ready to demonstrate this during your interview.
✨Showcase Your Sales Experience
Be prepared to share examples from your previous roles where you successfully influenced buying decisions or exceeded sales targets. This will highlight your ability to meet performance expectations and your commitment to delivering exceptional service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if ProCook is the right fit for you.
