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For Companies At a Glance
- Tasks: Engage with customers, assist in product selection, and maintain store organisation.
- Company: ProCook is a fast-growing kitchenware company committed to sustainability and customer satisfaction.
- Benefits: Enjoy a £12.60/hr salary, 40% colleague discount, and generous annual leave.
- Why this job: Join a friendly team, learn about kitchenware, and make a positive impact on customers' cooking experiences.
- Qualifications: Strong interpersonal skills; retail experience preferred but not essential; must be over 18.
- Other info: We welcome diverse applicants and offer a supportive, inclusive work environment.
Overview
Exciting Opportunity: Become a Sales Advisor at ProCook! Join our dynamic team at ProCook, where we celebrate the art of cooking and provide our customers with the best kitchenware around. As a Sales Advisor, you\\\’ll play a crucial role in creating memorable shopping experiences that make every customer feel special.
About the Role
In this role, you will be the welcoming face of ProCook, helping customers navigate through our extensive range of high-quality kitchen products. Your passion for cooking and exceptional customer service skills will be key in guiding shoppers to find exactly what they need.
This is a part-time 16hrs/week role in our Bournemouth Store.
Key Responsibilities
- Greet customers warmly and engage them in conversation.
- Provide knowledgeable insights on products to enhance customer decision-making.
- Assist with merchandising and maintaining a tidy sales floor.
- Process sales transactions efficiently and accurately.
- Resolve customer queries with professionalism and a positive attitude.
- Contribute to achieving store sales goals and exceeding customer expectations.
Who We Are Looking For
- Previous experience in retail or customer service is preferred.
- A passion for cooking and kitchenware is a plus!
- Strong communication skills and the ability to connect with customers.
- A friendly, enthusiastic, and approachable demeanor.
- Ability to work as part of a team and be adaptable to change.
- Basic computer skills and familiarity with POS systems are advantageous.
Why You\\’ll Love Working at ProCook
- Salary is £12.60 per hour.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
- Learning & Development opportunities.
We Welcome Everyone
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We\\’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!
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Sales Advisor employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with ProCook's product range before your interview. Knowing the ins and outs of their kitchenware will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident in handling customer inquiries and building relationships, which is key for a Sales Advisor.
✨Tip Number 3
Research ProCook’s commitment to sustainability and ethical practices. Being able to discuss how these values align with your own can set you apart as a candidate who truly understands the company culture.
✨Tip Number 4
Prepare questions to ask during your interview that demonstrate your enthusiasm for the role and the company. This shows that you’re not just interested in any job, but specifically in being part of the ProCook team.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what ProCook is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for kitchenware and customer service. Mention specific experiences that demonstrate your interpersonal skills and ability to engage with customers, as these are crucial for this role.
Highlight Relevant Experience: Even if you don't have direct retail experience, think about any customer-facing roles you've had. Emphasise your ability to work in a team, meet targets, and maintain a positive attitude, as these qualities are essential for success at ProCook.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-oriented role.
How to prepare for a job interview at ProCook Ltd
✨Show Your Passion for Kitchenware
Make sure to express your enthusiasm for kitchenware and cooking during the interview. Share any personal experiences or favourite products that you love, as this will demonstrate your genuine interest in the role and the brand.
✨Highlight Customer Service Skills
Since the role is customer-oriented, be prepared to discuss your previous experiences in customer service. Use specific examples to illustrate how you've successfully engaged with customers and provided exceptional service in the past.
✨Demonstrate Team Spirit
ProCook values teamwork, so be ready to talk about your ability to work collaboratively. Share instances where you've contributed to a team environment, whether in retail or other settings, to show that you're a team player.
✨Prepare Questions About the Company
Research ProCook and prepare thoughtful questions to ask during the interview. This shows your interest in the company and its values, especially regarding their sustainability commitment and employee benefits.
