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- Tasks: Engage customers and help them find the perfect kitchenware while creating a welcoming atmosphere.
- Company: ProCook is a fast-growing kitchenware brand committed to sustainability and ethical practices.
- Benefits: Enjoy a competitive salary, generous discounts, and paid volunteering days.
- Why this job: Join a friendly team and make a positive impact on customers' cooking experiences.
- Qualifications: No prior retail experience needed; just bring your passion for customer service and teamwork.
- Other info: ProCook values diversity and inclusivity, welcoming applicants from all backgrounds.
Join Our Culinary Dream Team as a Sales Advisor at ProCook- Epsom Store!
Are you a kitchenware enthusiast with a talent for delivering outstanding customer service? ProCook is on the hunt for a dynamic Part-Time Sales Advisor to join our vibrant team in our Epsom Store!
We have 1 part-time position available 1 x 10hrs/week.
Your Role:
As a Sales Advisor, you will be the frontline ambassador for ProCook, helping customers discover the perfect products to enhance their cooking experiences. Your goal will be to create a positive shopping atmosphere that keeps customers coming back!
Your Daily Activities Will Include:
- Welcoming customers and providing them with a delightful shopping experience.
- Assisting customers in finding kitchenware that meets their needs.
- Engaging with customers to drive sales and ensure satisfaction.
- Maintaining the store\’s visual standards and stock levels.
- Handling transactions and processing returns with a smile.
- Contributing ideas to improve store operations and enhance customer experience.
- A passion for customer service and helping others.
- Previous retail experience is a plus but not essential.
- A willingness to learn about our products and share your knowledge.
- Team-oriented approach with a positive and friendly demeanor.
- Strong communication skills and the ability to engage with customers.
- Organisational skills and attention to detail in a fast-paced environment.
Why You’ll Love Working at ProCook:
- Salary is £12.60 per hour.
- Real living wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
- Learning & Development opportunities.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!
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Sales Advisor employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with ProCook's product range before your interview. Knowing the ins and outs of their kitchenware will not only impress your interviewers but also show your genuine enthusiasm for the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview by sharing specific examples from your past experiences. Highlight how you’ve created positive shopping experiences or resolved customer issues effectively.
✨Tip Number 3
Show your team spirit! Be prepared to discuss how you work well in a team environment. ProCook values a friendly, close-knit team, so emphasising your collaborative nature can set you apart.
✨Tip Number 4
Research ProCook’s commitment to sustainability and be ready to discuss how you can contribute to their mission. This shows that you align with their values and are genuinely interested in being part of their team.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what ProCook is looking for in a Sales Advisor. Highlight your passion for kitchenware and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise any customer service roles or experiences that showcase your communication skills and team-oriented approach.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific aspects of ProCook that resonate with you, such as their commitment to sustainability and customer satisfaction.
Showcase Your Personality: In your application, let your friendly and positive demeanor shine through. ProCook values a team-oriented approach, so convey your willingness to learn and contribute ideas to enhance the customer experience.
How to prepare for a job interview at ProCook Ltd
✨Show Your Passion for Kitchenware
As a Sales Advisor, your enthusiasm for kitchenware will shine through. Be prepared to share your favourite products and how they enhance cooking experiences. This will demonstrate your genuine interest in the role and help you connect with the interviewers.
✨Emphasise Customer Service Skills
Highlight any previous experience where you've provided excellent customer service. Share specific examples of how you've gone above and beyond to ensure customer satisfaction, as this is crucial for creating a positive shopping atmosphere at ProCook.
✨Prepare Questions About the Company
Research ProCook and its commitment to sustainability and community. Prepare thoughtful questions that show your interest in their values and operations. This not only demonstrates your initiative but also helps you assess if the company aligns with your own values.
✨Demonstrate Team Spirit
ProCook values a team-oriented approach, so be ready to discuss how you work well in a team. Share examples of successful collaborations or how you've contributed to a positive team environment in past roles.
