At a Glance
- Tasks: Engage customers and help them find the perfect cooking tools.
- Company: Join ProCook, a vibrant brand passionate about quality cooking.
- Benefits: Earn £13.45/hour, enjoy discounts, bonuses, and generous leave.
- Other info: Flexible shifts with opportunities for growth in a supportive environment.
- Why this job: Be part of a fun team and make cooking memorable for customers.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
Join ProCook as a Sales Advisor! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer‑centric Sales Advisor who enjoys engaging with customers, learning about high‑quality products, and influencing buying decisions through excellent service and product knowledge. This is a customer‑facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets.
Your Role: As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style. You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service. Come and join our team in our Bury St Edmunds store. We have a permanent 12hr contract working 3 x 4 hour shifts on both Tuesday and Friday between 11am and 4pm and one weekend shift during normal opening hours.
Your Key Responsibilities:
- Welcome and engage customers with confidence and enthusiasm.
- Share your product knowledge to inspire and guide informed buying decisions.
- Demonstrate products and communicate offers in a way that builds trust and adds value.
- Achieve and exceed sales goals through quality customer interactions.
- Maintain an appealing store environment and support visual merchandising.
- Process transactions accurately and professionally.
- Learn and develop through structured training and ongoing coaching.
You’ll thrive in this role if you:
- Are confident, articulate, and comfortable talking with customers.
- Have worked in a customer‑facing sales role.
- Enjoy learning about products and sharing that knowledge.
- Have strong communication and interpersonal skills.
- Have retail or customer service experience.
- Are comfortable working to clear performance expectations and sales targets.
- Can work flexibly including weekends and peak times based on a rota.
Why ProCook? Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions!
Why You’ll Love Working at ProCook:
- Salary is £13.45 per hour – we are a Real Living Wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
- Bonus based on sales targets.
- Structured training to build product and sales skills.
- Be part of a fast‑growing company.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- 2 × Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- Pension Scheme.
- Annual leave is 6.6 weeks per holiday year, including Bank Holidays.
- You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro‑rata for part‑time colleagues).
We Welcome Everyone: ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. We are a certified B Corporation, striving to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Sales Advisor employer: ProCook Ltd
ProCook is an exceptional employer that prioritises the growth and well-being of its employees while fostering a vibrant and supportive work culture. As a Sales Advisor in our Bury St Edmunds store, you will enjoy competitive pay, structured training, and generous benefits including a 40% colleague discount and opportunities for career advancement within a rapidly growing brand committed to sustainability and ethical practices.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know ProCook inside out! Familiarise yourself with their products and values. This way, when you chat with customers, you can share your passion and knowledge, making you stand out as a Sales Advisor.
✨Tip Number 2
Practice your customer engagement skills. Role-play with friends or family to boost your confidence in talking to customers. The more comfortable you are, the better you'll connect with shoppers and influence their buying decisions.
✨Tip Number 3
Show off your personality! Be friendly and approachable during interviews. ProCook values energy and enthusiasm, so let your genuine self shine through to show them you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the ProCook family and ready to contribute to their mission of creating memorable cooking experiences.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for cooking and customer service. A bit of flair can make your application stand out!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer-facing roles. We love seeing how your past experiences align with our values at ProCook, so be specific about how you've engaged with customers and influenced their buying decisions.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at ProCook. We can’t wait to hear from you!
How to prepare for a job interview at ProCook Ltd
✨Know Your Products
Before your interview, take some time to familiarise yourself with ProCook's product range. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to engage with customers.
✨Practice Your Customer Engagement Skills
Think about how you would approach a customer in the store. Practice greeting them warmly and asking open-ended questions to understand their needs. This will help you demonstrate your customer-centric attitude during the interview.
✨Showcase Your Sales Experience
Be prepared to share examples from your previous roles where you successfully influenced buying decisions or exceeded sales targets. Highlighting your past achievements will illustrate your capability to thrive in a performance-driven environment.
✨Emphasise Teamwork and Culture Fit
ProCook values teamwork and a supportive culture. Be ready to discuss how you work well with others and contribute positively to a team. Sharing experiences that reflect your commitment to collaboration will resonate well with the interviewers.
