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- Tasks: Assist customers in finding kitchenware and provide product recommendations.
- Company: ProCook is a fast-growing kitchenware retailer committed to sustainability.
- Benefits: Enjoy a £12.60 hourly wage, generous discounts, and 33 days annual leave.
- Why this job: Join a friendly team and make a positive impact on customers' culinary experiences.
- Qualifications: Passion for kitchenware, strong communication skills, and a positive attitude required.
- Other info: Flexible part-time contracts available; apply now to be part of our exciting journey!
Join ProCook as a Sales Advisor – Ignite Your Passion for Kitchenware!
Are you a cooking enthusiast with a knack for customer service? ProCook is looking for a motivated Sales Advisor to join our dynamic team. You will play a vital role in enhancing our customers\’ shopping experience by providing them with expert advice on our extensive range of kitchenware.
We have a 20hrs/week, temporary position available. This is a temp contract until January 2026 based in our Canterbury Store.
Your Role:
As a Sales Advisor, you will engage directly with customers to understand their needs and assist them in making informed purchases. You\’ll create a welcoming environment that encourages exploration and enjoyment of our product range.
Key Responsibilities:
- Greet and assist customers with their shopping needs in a friendly manner.
- Provide knowledgeable product demonstrations and recommendations.
- Process sales transactions accurately and efficiently.
- Maintain store presentation, ensuring products are stocked and visually appealing.
- Collaborate with team members to meet sales targets and enhance the customer experience.
- Handle customer inquiries, complaints, and returns professionally.
What We Are Looking For:
- Passion for kitchenware and cooking.
- Previous retail or customer service experience is required.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team-oriented environment.
- Strong sales skills and a customer-first mentality.
- Flexibility to work during peak retail hours, including weekends.
Why You’ll Love Working at ProCook:
- Salary is £12.60 per hour.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Generous colleague discount – 40%
- Possibility to convert to a permanent contract
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do.
As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.
By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
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Sales Advisor employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with ProCook's product range before your interview. Knowing the latest kitchen gadgets and essential items will not only impress your interviewers but also show your genuine passion for kitchenware.
✨Tip Number 2
Prepare to discuss your previous customer service experiences, even if they are not in retail. Highlight how you’ve helped customers in the past and how that relates to creating exceptional shopping experiences at ProCook.
✨Tip Number 3
Showcase your enthusiasm for cooking and kitchenware during the interview. Share personal stories or experiences that demonstrate your passion, as this will resonate well with the team at ProCook.
✨Tip Number 4
Be ready to discuss how you can contribute to achieving sales targets. Think of examples where you've worked collaboratively in a team to reach goals, as teamwork is key in this role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what ProCook is looking for in a Sales Advisor. Highlight your passion for kitchenware and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in retail. Emphasise any customer service roles or experiences that showcase your communication skills and enthusiasm for cooking.
Craft a Compelling Cover Letter: Write a cover letter that expresses your genuine interest in the role and the company. Mention specific products or aspects of ProCook that excite you and how you can contribute to their mission.
Showcase Your Personality: ProCook values a positive attitude and teamwork. Use your application to convey your personality and how you would fit into their friendly, close-knit team.
How to prepare for a job interview at ProCook Ltd
✨Show Your Passion for Kitchenware
Make sure to express your enthusiasm for kitchenware and cooking during the interview. Share personal experiences or stories that highlight your love for culinary excellence, as this will resonate well with ProCook's values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or helping a customer find the right product, showcasing your interpersonal skills will be crucial for this role.
✨Research ProCook's Products
Familiarise yourself with ProCook's range of products before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also allow you to engage in meaningful conversations about their kitchenware.
✨Emphasise Teamwork and Independence
Be ready to discuss your ability to work both independently and as part of a team. Provide examples of situations where you've successfully collaborated with others, as well as instances where you've taken initiative on your own.
