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- Tasks: Engage customers and help them find the perfect cooking tools.
- Company: Join ProCook, a fast-growing company passionate about great cooking.
- Benefits: Earn £13.45 per hour, plus bonuses and a generous colleague discount.
- Why this job: Be the friendly face of ProCook and make a real impact on customer experiences.
- Qualifications: Customer-facing sales experience and strong communication skills required.
- Other info: Enjoy structured training, flexible hours, and a welcoming team environment.
The predicted salary is between 13 - 14 £ per hour.
Join ProCook as a Sales Advisor in our Oxford Store! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer‑centric Sales Advisor who enjoys engaging with customers, learning about high‑quality products, and influencing buying decisions through excellent service and product knowledge. This is a customer‑facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets.
Your Role
As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style. You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service. It is a permanent part‑time role for 12 hrs per week, working the pattern of 3 shifts across either Tuesday, Thursday or Friday evening between 4pm and 8pm, and 1 weekend shift during normal opening hours.
Your Key Responsibilities
- Welcome and engage customers with confidence and enthusiasm.
- Share your product knowledge to inspire and guide informed buying decisions.
- Demonstrate products and communicate offers in a way that builds trust and adds value.
- Achieve and exceed sales goals through quality customer interactions.
- Maintain an appealing store environment and support visual merchandising.
- Process transactions accurately and professionally.
- Learn and develop through structured training and ongoing coaching.
Requirements
- Are confident, articulate, and comfortable talking with customers.
- Have worked in a customer‑facing sales role.
- Enjoy learning about products and sharing that knowledge.
- Have strong communication and interpersonal skills.
- Have retail or customer service experience.
- Are comfortable working to clear performance expectations and sales targets.
- Can work flexibly including weekends and peak times based on a rota.
Benefits
- Salary is £13.45 per hour – we are a Real Living Wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
- Bonus based on sales targets.
- Structured training to build product and sales skills.
- Be part of a fast‑growing company.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- 2 × Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- Pension Scheme.
- Annual leave is 6.6 weeks per holiday year, including Bank Holidays.
- You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro‑rata for part‑time colleagues).
We Welcome Everyone
ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
Sales Advisor in Oxford employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Oxford
✨Tip Number 1
Get to know ProCook and its products inside out! Before your interview, spend some time exploring their website and familiarising yourself with their range. This way, you can confidently engage with customers and show off your product knowledge.
✨Tip Number 2
Practice your customer interaction skills! Role-play with a friend or family member to simulate real-life scenarios. This will help you feel more comfortable and articulate when it comes to engaging with customers during your shifts.
✨Tip Number 3
Show your enthusiasm for cooking! Share your own experiences and favourite recipes during the interview. This personal touch can make you stand out as a candidate who genuinely cares about the products and the customers' culinary journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Sales Advisor in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with customers.
Highlight Relevant Experience: Make sure to mention any previous customer-facing roles you've had. We love seeing how your past experiences can contribute to creating that inviting shopping environment we value at ProCook.
Be Specific About Your Skills: Talk about your communication skills and product knowledge. We’re looking for someone who can engage customers confidently, so give us examples of how you've done this in the past!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with ProCook.
How to prepare for a job interview at ProCook Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with ProCook's range of products. Being able to discuss specific items and their benefits will show your enthusiasm and product knowledge, which is key for a Sales Advisor role.
✨Practice Your Customer Engagement Skills
Think about how you would approach customers in the store. Practise engaging with friends or family as if they were customers. This will help you feel more confident and articulate during the interview when discussing how you would create an inviting shopping environment.
✨Demonstrate Your Sales Experience
Be ready to share examples from your previous customer-facing roles where you successfully influenced buying decisions. Highlight any sales targets you met or exceeded, as this aligns perfectly with the performance expectations at ProCook.
✨Ask Thoughtful Questions
Prepare a few questions to ask your interviewer about the company culture, training opportunities, or sales strategies. This shows your genuine interest in the role and helps you determine if ProCook is the right fit for you.