At a Glance
- Tasks: Engage customers and help them find the perfect cooking tools.
- Company: Join ProCook, a vibrant brand passionate about quality cooking.
- Benefits: Earn £13.45/hour, enjoy discounts, bonuses, and career growth.
- Other info: Flexible hours, structured training, and a welcoming culture await you.
- Why this job: Be part of a fun team making cooking memorable for customers.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 27800 - 27800 £ per year.
Join ProCook as a Sales Advisor! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer-centric Sales Advisor who enjoys engaging with customers, learning about high-quality products, and influencing buying decisions through excellent service and product knowledge.
This is a customer-facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets.
Your Role:
- As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style.
- You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service.
Come and join our team in our NEW store in Maidstone opening at the end of June! We have the following permanent part-time contracts available: 1 x 15hrs, 2 x 10hrs, and 1 x 8hrs per week.
Our Commitment to You — And Your Commitment to ProCook:
We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.
Your Key Responsibilities:
- Welcome and engage customers with confidence and enthusiasm.
- Share your product knowledge to inspire and guide informed buying decisions.
- Demonstrate products and communicate offers in a way that builds trust and adds value.
- Achieve and exceed sales goals through quality customer interactions.
- Maintain an appealing store environment and support visual merchandising.
- Process transactions accurately and professionally.
- Learn and develop through structured training and ongoing coaching.
You’ll thrive in this role if you:
- Are confident, articulate, and comfortable talking with customers.
- Have worked in a customer-facing sales role.
- Enjoy learning about products and sharing that knowledge.
- Have strong communication and interpersonal skills.
- Have retail or customer service experience.
- Are comfortable working to clear performance expectations and sales targets.
- Can work flexibly including weekends and peak times based on a rota.
Why ProCook?
Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions!
Why You’ll Love Working at ProCook:
- Salary is £13.45 per hour - we are a Real Living Wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
- Bonus based on sales targets.
- Structured training to build product and sales skills.
- Be part of a fast-growing company.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- Pension Scheme.
- Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues).
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Sales Advisor in Maidstone employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Maidstone
✨Tip Number 1
Get to know ProCook inside out! Familiarise yourself with their products and values. This way, when you chat with customers, you can share your passion and knowledge, making you stand out as a Sales Advisor.
✨Tip Number 2
Practice your communication skills! Engage in conversations with friends or family about cooking and products. The more comfortable you are talking about what you love, the better you'll connect with customers.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your energy shine through. Smile, be friendly, and show them you’re genuinely excited about helping customers find the perfect cooking tools.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the ProCook family right from the start!
We think you need these skills to ace Sales Advisor in Maidstone
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for cooking and customer service. A bit of flair can make your application stand out!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer-facing roles. We love seeing how your past experiences can translate into being a fantastic Sales Advisor at ProCook. Be specific about your achievements and how they relate to our values.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about ProCook and what we stand for!
How to prepare for a job interview at ProCook Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with ProCook's product range. Being able to discuss specific items and their benefits will show your enthusiasm and product knowledge, which is key for a Sales Advisor role.
✨Practice Customer Engagement
Think about how you would engage with customers in a retail setting. Prepare examples of how you've successfully interacted with customers in the past, focusing on your ability to build rapport and influence buying decisions.
✨Show Your Passion for Cooking
ProCook values individuals who are passionate about cooking. Share your own culinary experiences and how they relate to the products you'll be selling. This personal touch can make you stand out as a candidate who truly cares about the brand.
✨Demonstrate Flexibility and Team Spirit
Be ready to discuss your availability and willingness to work flexible hours, including weekends. Highlight any previous experience working in a team environment, as ProCook values collaboration and a positive workplace culture.