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- Tasks: Lead a dynamic team and ensure exceptional customer service in a fast-paced retail environment.
- Company: Join ProCook, the UK's fastest-growing kitchenware brand at our O2 Icon Store.
- Benefits: Enjoy a competitive salary, generous discounts, and quarterly bonuses.
- Why this job: Be part of a friendly team and make a real impact in a growing company.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Flexible working hours with opportunities for career growth and development.
The predicted salary is between 28000 - 30000 £ per year.
Join ProCook, the UK’s fastest-growing kitchenware brand, as a Deputy Manager at our O2 Icon Store in London! This is a full-time, 40hrs/week position working 5 out of 7 days on a rota including weekends.
Your Everyday Responsibilities:
- Kick off your day by engaging your team and outlining daily goals.
- Assist customers to find precisely what they need and provide exceptional service.
- Train and mentor your team on product knowledge and sales techniques.
- Ensure the store is maintained to high visual and cleanliness standards.
- At the end of the day, ensure the preparation for the next day is seamless.
Key Activities:
- Assist the Store Manager in overseeing daily operations.
- Step into the role of Store Manager when required.
- Promote a customer-first culture that drives loyalty and satisfaction.
- Encourage teamwork and maintain a positive working atmosphere.
- Ensure compliance with company policies and operational procedures.
- Help manage inventory and stock levels to maintain efficiency.
What We’re Looking For:
- A passion for providing outstanding customer service.
- Experience in a retail management role.
- Ability to thrive in a fast‑paced and dynamic environment.
- Strong leadership skills with a hands‑on approach.
- Excellent communication skills to engage and motivate a team.
- Attention to detail and strong organizational skills.
- Comfortable using retail management systems and technology.
Why You’ll Love Working at ProCook:
- The salary is £28,000 - £30,000/year.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast‑growing company.
- Join a friendly, close‑knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including bank holidays.
Deputy Manager in London employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in London
✨Tip Number 1
Get to know the company culture before your interview. Check out ProCook's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your hands-on approach.
✨Tip Number 3
Show off your customer service passion! Prepare to discuss how you've gone above and beyond for customers in previous roles. ProCook values a customer-first culture, so make sure they see that you embody this mindset.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the ProCook family right from the start!
We think you need these skills to ace Deputy Manager in London
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for customer service right from the start! In your application, share specific examples of how you've gone above and beyond to help customers in previous roles. This will show us that you truly care about creating a fantastic shopping experience.
Tailor Your CV: Make sure your CV is tailored to the Deputy Manager role at ProCook. Highlight your retail management experience and any leadership roles you've held. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for strong communication skills, so make sure your writing reflects that!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about what makes ProCook a great place to work!
How to prepare for a job interview at ProCook Ltd
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with ProCook’s products and values. Dive into their website, check out their social media, and understand what makes them the fastest-growing kitchenware brand in the UK. This knowledge will help you connect with the interviewers and show your genuine interest.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you’ve motivated others and contributed to a positive work environment.
✨Customer Service is Key
ProCook values outstanding customer service, so be ready to discuss your approach to ensuring customer satisfaction. Think of specific instances where you went above and beyond for a customer, and how that experience can translate to the role at ProCook.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the Deputy Manager role. This not only shows your enthusiasm but also helps you gauge if ProCook is the right fit for you.
