At a Glance
- Tasks: Engage customers, share product knowledge, and help them find the perfect cooking tools.
- Company: Join ProCook, a vibrant brand passionate about quality cooking experiences.
- Benefits: Earn £13.45/hour, enjoy discounts, bonuses, and generous holiday leave.
- Other info: Flexible shifts, structured training, and opportunities for career growth await you.
- Why this job: Be part of a fun team and make a real impact on customers' cooking journeys.
- Qualifications: Customer-facing sales experience and strong communication skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Join ProCook as a Sales Advisor! At ProCook, we believe great cooking starts with the right tools and great people. We are looking for a confident, customer‑centric Sales Advisor who enjoys engaging with customers, learning about high‑quality products, and influencing buying decisions through excellent service and product knowledge. This is a customer‑facing sales role with clear performance expectations, structured training, and the opportunity to earn bonuses based on targets.
Your Role: As a Sales Advisor, you will play a vital role in creating an inviting shopping environment, ensuring that every customer leaves with the perfect product that fits their culinary style. You will be the friendly face of ProCook, helping customers with product selection, answering queries, and providing unparalleled service. Come and join our team in our recently opened store in Brighton. We have a permanent 8hr contract working 2 × 4hr shifts (12noon – 4pm) on either Wednesday, Thursday or Friday and on occasion during normal store opening times on a weekend day.
Our Commitment to You — And Your Commitment to ProCook: We’re proud of our strong values, supportive culture, and the benefits we offer our colleagues. At ProCook, we invest in your development and success and in return, we’re looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you’ll fit right in.
Your Key Responsibilities:
- Welcome and engage customers with confidence and enthusiasm.
- Share your product knowledge to inspire and guide informed buying decisions.
- Demonstrate products and communicate offers in a way that builds trust and adds value.
- Achieve and exceed sales goals through quality customer interactions.
- Maintain an appealing store environment and support visual merchandising.
- Process transactions accurately and professionally.
- Learn and develop through structured training and ongoing coaching.
You’ll thrive in this role if you:
- Are confident, articulate, and comfortable talking with customers.
- Have worked in a customer‑facing sales role.
- Enjoy learning about products and sharing that knowledge.
- Have strong communication and interpersonal skills.
- Have retail or customer service experience.
- Are comfortable working to clear performance expectations and sales targets.
- Can work flexibly including weekends and peak times based on a rota.
Why ProCook? Join a fun and vibrant team dedicated to helping customers create memorable cooking experiences. Enjoy colleague discounts, opportunities for career growth, and be part of a rapidly growing brand that values your contributions!
Why You’ll Love Working at ProCook:
- Salary is £13.45 per hour - we are a Real Living Wage employer.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
- Bonus based on sales targets.
- Structured training to build product and sales skills.
- Be part of a fast‑growing company.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 × Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- Pension Scheme.
- Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro‑rata for part‑time colleagues).
We Welcome Everyone: ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment: At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet.
Sales Advisor in Cupar employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Cupar
✨Tip Number 1
Get to know ProCook inside out! Familiarise yourself with their products and values. This way, when you chat with customers, you can share your passion and knowledge, making you stand out as a Sales Advisor.
✨Tip Number 2
Practice your customer engagement skills. Role-play with friends or family to boost your confidence in talking to customers. The more comfortable you are, the better you'll connect with shoppers and influence their buying decisions.
✨Tip Number 3
Show off your personality! Be friendly and approachable during interviews. ProCook values energy and enthusiasm, so let your genuine self shine through to show you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the ProCook family and ready to contribute to their mission of creating memorable cooking experiences.
We think you need these skills to ace Sales Advisor in Cupar
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for cooking and customer service. A bit of flair can make your application stand out!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer-facing roles. We love seeing how your past experiences align with what we’re looking for in a Sales Advisor. Be specific about how you've engaged with customers and influenced their buying decisions.
Know Your Stuff: Do a bit of homework on ProCook and our products before applying. Mentioning specific products or values that resonate with you shows us that you’re genuinely interested in being part of our team. It’s all about that product knowledge!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at ProCook!
How to prepare for a job interview at ProCook Ltd
✨Know Your Products
Before your interview, take some time to familiarise yourself with ProCook's product range. Being able to discuss specific items and their benefits will show your enthusiasm and readiness to engage with customers.
✨Practice Customer Engagement
Think of scenarios where you might interact with customers. Practice how you would welcome them, answer their queries, and guide them in their buying decisions. This will help you demonstrate your customer-centric approach during the interview.
✨Show Your Sales Skills
Prepare examples from your past experiences where you successfully influenced a buying decision or exceeded sales targets. Highlighting these achievements will showcase your ability to meet performance expectations.
✨Emphasise Teamwork and Culture Fit
ProCook values teamwork and a supportive culture. Be ready to discuss how you work well in a team and contribute positively to a workplace environment. This will help you align with their commitment to a strong company culture.