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- Tasks: Inspire a team and deliver exceptional customer experiences in a vibrant kitchenware store.
- Company: Join ProCook, the UK's fastest-growing kitchenware brand with a friendly culture.
- Benefits: Enjoy a competitive salary, generous discounts, and enhanced leave options.
- Why this job: Be part of a dynamic team making a positive impact while growing your career.
- Qualifications: Retail management experience and strong leadership skills are essential.
- Other info: Embrace sustainability and contribute to a better planet with ProCook.
The predicted salary is between 24000 - 30000 £ per year.
Join Our Team as Deputy Manager at Our Castleford Store! Are you ready to inspire a team and deliver exceptional customer experiences with the UK’s fastest-growing kitchenware brand? ProCook is looking for a dynamic Deputy Manager to join our Castleford Store! This is a permanent, full-time position, 40hrs/week working 5 days out of 7, Monday to Sunday on a rota.
Key Responsibilities:
- Support the Store Manager in daily operations and team leadership.
- Engage with customers to provide personalised product guidance and outstanding service.
- Assist in training team members on products, sales techniques, and customer engagement.
- Maintain high standards of store presentation, cleanliness, and inventory management.
- Drive sales through innovative merchandising and customer service strategies.
What You Will Do Daily:
- Start each day with a team briefing to set goals and tasks.
- Monitor customer service standards and take action to enhance customer satisfaction.
- Ensure compliance with company policies and operational procedures.
- Conduct stock checks and manage inventory efficiently.
- Assist the Store Manager in achieving sales targets and KPIs.
Who You Are:
- Enthusiastic about providing top-notch customer service.
- Experienced in retail management or supervisory roles.
- A strong leader who can motivate and inspire a team.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a problem-solving mindset.
- Comfortable using retail management systems and technology.
Why You’ll Love Working at ProCook:
- The salary is £28,000 - £30,000/year.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 6.6 weeks per holiday year, including Bank Holidays + Earn more holidays as you grow with us.
- Learning & Development opportunities.
- Bike to Work scheme.
We Welcome Everyone:
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCook’s Sustainability Commitment:
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Apply now and let’s create something extraordinary together!
Deputy Manager in Castleford employer: ProCook Ltd
Contact Detail:
ProCook Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Castleford
✨Tip Number 1
Get to know the company inside out! Research ProCook’s values, products, and recent news. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service scenarios! As a Deputy Manager, you'll need to demonstrate how you handle various situations. Think about past experiences where you’ve gone above and beyond for customers and be ready to share those stories.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ProCook family. Let’s make it happen!
We think you need these skills to ace Deputy Manager in Castleford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and retail shine through. We want to see how excited you are about joining ProCook and inspiring a team!
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in retail management or supervisory roles. We love seeing how your skills align with what we’re looking for in a Deputy Manager.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to join our fantastic team.
How to prepare for a job interview at ProCook Ltd
✨Know the Brand Inside Out
Before your interview, make sure you research ProCook thoroughly. Understand their products, values, and commitment to sustainability. This will not only impress the interviewers but also help you align your answers with the company's ethos.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can bring that same energy to ProCook.
✨Engage with Customer Service Scenarios
Expect questions about handling customer interactions. Think of specific situations where you provided exceptional service or resolved complaints effectively. This will demonstrate your ability to enhance customer satisfaction, which is key for this role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how ProCook measures success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
