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Proclinical is seeking a dedicated and customer-focused Field Service Engineer to be responsible for the installation, maintenance, repair, and application support of medical devices within our portfolio. This position requires travel within your designated region and occasionally across the UK.
Responsibilities:
- Install, maintain, troubleshoot, and repair medical devices in the assigned region.
- Minimize downtime of systems by providing effective training to site personnel and resolving issues promptly.
- Organize, coordinate, and deliver application training to ensure proper use of installed equipment.
- Provide technical training to customer personnel and internal team members.
- Build strong relationships with customers by conducting product demonstrations and promoting solutions.
Key Skills and Requirements:
- Technical engineering degree or equivalent education, or relevant experience in a field service or medical device role.
- Strong customer service skills with a professional and confident demeanor.
- Ability to understand and train users on technical products.
- Proficiency in English communication.
- Willingness to travel and stay overnight (1-2 nights per week on average).
- Self-motivated and capable of working independently in dynamic environments.
- Effective time management skills.
- Basic computer and networking skills.
- Valid full driving license.
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Field Service Engineer - East Midlands UK in Nottingham employer: ProClinical
Join a globally recognised biopharmaceutical organisation that prioritises innovation and collaboration in the field of protein science and biologic drug development. With a strong commitment to employee growth, you will have access to continuous learning opportunities and be part of a supportive team dedicated to delivering life-changing therapies. Located in a vibrant area, this role not only offers meaningful work but also a dynamic work culture that values your contributions and fosters professional development.
