Key Account Manager - Central/North in Manchester

Senior Key Account Manager (Central/Western England and Wales)

Proclinical is seeking a Senior Key Account Manager to launch innovative breakthrough treatments in a rare respiratory disease. The role is field-based covering Central/Western England and Wales and focuses on ensuring patients have access to new orphan products.

Key Duties and Responsibilities

• Promote safe and effective use of product portfolio in accordance with the product label.
• Provide relevant disease state and on‑label product information.
• Interact with a wide variety of key stakeholders in the assigned geography.
• Be accountable for performance at the territory level and contribute to regional and national team performance.
• Ensure appropriate resource allocation to meet customer needs and address gaps in the care system.
• Stay current on the rare disease environment; maintain exceptional in‑depth knowledge of the disease, local drivers, treatment and referral patterns, key account profiles, influence patterns, reimbursement, and barriers to optimal care.
• Develop and execute account level business plans, including promotional activities for customers; forecast and track promotional budget.
• Work collaboratively across functional areas to achieve common goals.
• Act as a role model across all functions.
• Facilitate coordination of internal and external resources to enhance patient care.
• Participate in meetings and undertake projects as requested by management.
• Assist in recruiting and training as needed.
• Exercise sound judgment and adhere to relevant regulatory and compliance guidelines and company policies.

Knowledge and Skills

• Demonstrate team‑based skills and ability to network and lead across functions.
• Embrace and adopt new technologies and techniques.
• Highly competent in a multitude of IT capabilities to support business needs.
• Show active listening skills to create relevant value for customers and key stakeholders.
• Product launch experience.
• Strong verbal and written communication skills.
• Embrace continuous learning and seek knowledge.
• Show insights for improving patient care delivery, with strong customer orientation.
• Excellent contextual selling skills with proven record of performance (consistently in the top 10% of sales force).
• Strong understanding of healthcare regulatory and enforcement environments.
• Ability to travel up to 60%.

Education and Experience

• Bachelor's degree.
• Typically requires relevant field experience in biotech/pharmaceuticals industry, or equivalent combination of education and experience.