Are you experienced and skilled in IT looking for your next step in pharma operations?Proclinical is seeking an IT Specialist to focus on delivering end-to-end IT infrastructure capabilities to meet business needs while ensuring operational quality and compliance within a global framework. You will act as the primary point of contact for IT infrastructure requirements, collaborating with business teams and external vendors to deliver consistent and effective IT services. Responsibilities:Manage external IT support vendors to ensure service level agreements are met.Coordinate IT support requirements with vendor teams and oversee day-to-day IT infrastructure activities.Provide support for meeting room technology and high-profile digital/virtual events.Build strong working relationships with business partners, IT groups, and vendors.Coordinate service and project delivery with onsite business IT leads.Deliver IT consultancy and operational support.Support budget planning activities.Facilitate education for business users to enhance productivity through technology.Plan, implement, and support telecommunication equipment and platforms.Manage site telecom hub and infrastructure assets.Assist with procurement tasks, including installation of new IT equipment.Support audits and maintain quality and compliance standards.Identify and oversee solutions for IT quality governance improvements.Monitor IT quality levels and initiate corrective actions as needed.Background in Computer Science, Engineering, Information Technology, or equivalent experience.desktop, mobility, network, conference room technologies).Proficiency in Microsoft Office 365 suite, including Outlook and Teams.familiarity with Power BI is advantageous.Exposure to AI productivity tools like Microsoft Copilot and basic knowledge of generative AI capabilities.Knowledge of IT service support frameworks (e.g., ITIL) and quality/compliance practices.Ability to manage multiple priority projects and coordinate work effectively.Some UK travel may be required to support business needs, site activities, and key meetings. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data - .
Locations
IT Specialist - Remote in Basingstoke, Hampshire employer: ProClinical
Join a globally recognised biopharmaceutical organisation that prioritises innovation and collaboration in the field of protein science and biologic drug development. With a strong commitment to employee growth, you will have access to continuous learning opportunities and be part of a supportive team dedicated to delivering life-changing therapies. Located in a vibrant area, this role not only offers meaningful work but also a dynamic work culture that values your contributions and fosters professional development.
